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P&C Manager Cork Patrick Street

Recruitment – Responsible for the end to end recruitment process for retail operatives and supervisors in accordance with company standards
  • Authorise recruitment for Retail Operatives, Supervisors and Trainee Managers
  • Overall responsibility for advertising and filling vacancies both internally and externally
  • Conduct and oversee the interview process to ensure compliance with employment legislation
  • Ensure all interviewers have been trained in recruitment and selection procedures and equal opportunities legislation
  • Manage the succession plan for Supervisors and Trainee Managers
  • Forge relationships with local schools, colleges and universities
  • Accountable for the retention of staff through effective HR management
Training – Implement a learning culture within the store by role modelling self development
  • Responsible for the management and development of the HR team in store. Provide coaching, feedback and appraisals to improve work
  • Ensure all relevant training functions are carried out including training needs analysis, induction training and updating training records for retail operatives and management
  • In conjunction with the Store Manager, ensure compliance with company policies and procedures, in particular sales procedures, refund procedures and Timepoint audit trail report
  • Identify the need and create development tools for Line Management in conjunction with the Management Development Executive
  • Support and deliver training to the Management Team on Human Resources, in particular, legislative requirements and company grievance and disciplinary procedures and provide support where such matters arise
People – Recruiting, leading and motivating team to achieve company standards
  • Optimise staff morale and promote a positive work environment whilst ensuring staff are fully aware of company policies
  • Monitor performance management and achievement of goals of Management Team and Floor Staff through effective line management
  • Ensure Employee Probationary reviews are conducted by Line Management and appropriate action taken accordingly
  • Plan, review and maintain staff deployment with the Store Manager
  • Coordinate daily plans for staff coverage and rotas

Operating Standards – Consistently deliver against company expectations and policy on staffing, budgets and pay
  • Ensure all staff and management are aware of systems in place to maintain operational standards in line with the Store Operations Manual and other procedural guidelines
  • Ensure compliance to Employment Legislation such as Right to Work, Contracts of Employment and Equal Opportunities
  • In conjunction with the Store Manager, ensure effective use of wage budget
  • Ensure all daily, weekly and period Payroll and Time and Attendance functions are carried out in line with company policy and procedures
  • Ensure all absence information is up to date and reports are generated weekly
  • Monitor time keeping and absence compiling statistics for management and staff
  • Ensure all records and files are kept up to date
  • Ensure company reference procedure is adhered to for all new employees
  • Accountable for ensuring that all Personnel File documentation is completed and up to date and the electronic tracker system is maintained
  • Ensure up to date Competitor Awareness is maintained on compensation and Benefits
  • Manage disciplinary and grievance procedures by coaching and supporting managers
Environment, Health & Safety – Responsibility for ensuring H&S standards are adhered to
  • Maintain an up to date understanding of company guidelines and relevant legislation to produce a safe working environment for all
  • Ensure that Health and Safety training is conducted on a regular basis and in accordance with the requirements of the law
  • Ensure trained first aiders are in the store and appropriate courses are taken and qualifications kept up to date
  • Ensure all Store Management are trained in security procedures and checks are conducted on a daily basis
Security – Preventing company property loss, theft or abuse
  • Responsibility for holding store keys and being available for emergency callouts
  • Direct management team to ensure staff are fully aware of company policies regarding security
  • Enforce company procedures on staff searches
  • Implement the relevant company systems and procedures to ensure that stock loss is within company limits
Skills/Knowledge/Experience:
  • 3 years retail experience in a sales/service or supervisory capacity
  • 2 years HR/Personnel experience in fast moving organisation
  • 2 year experience in recruitment
Removal Date : 7th January 2022
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