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Compliance Coordinator

Product Compliance Coordinator
Dublin Based

Purpose of role: To ensure compliance to Primark's QA & Product Compliance Standards.To manage Primark accreditation programs e.g CFI

Reports to: Compliance Manager

  • Advanced Excel skill
  • Ability to understand and manage multiple data streams
  • Clear communication skills
  • Background in a technical admin role would be beneficial but not essential


Product and Process
  • Maintain the process for Primark’s Cruelty Free Initiative within the health and beauty department.
  • Manage all formula, raw material declarations and supplier correspondence to maintain CFI accreditation.
  • Manage a process to capture new product development records and data.
  • Communicate to the buying teams & technical teams where issues arise from use of a material in a Primark product.
  • Work with the technical team and CFI to identify contingencies/alternative materials where required.
  • Manage the compliance product control tower providing statistics and reporting as required to both internal & external stakeholders.
  • Support on the implementation of business accreditations as required.
  • Supports the Compliance manager in providing guidance and direction to the wider Primark teams to support and resolve product compliance issues in a timely manner with clear solutions and communication to all relevant stakeholders.
  • Monitor and report on supplier testing and failure/compliance rates as required.
  • Work alongside the quality assurance team and Primark’s international approved service providers in managing analysis process for testing failures.
  • Key point of contact for Primark off shore administrators
  • Develops a formal due diligence program reporting, engaging with all key stakeholders
  • Continue to drive & enhance cross functional data reporting streams – B&M quarterly meetings,
  • Support integration of the off shore admin and service provider implants.

  • Manage a Supplier Auditing program to ensure Beauty supplier compliance with CFI accreditation
  • Support new supplier on boarding process with training on Primark CFI process & expectations
  • Manage day to day communication on CFI queries from suppliers
  • Assist with regular updates to the supply base on Primark quality results or compliance data
  • Takes corrective action with risk suppliers/product in line with the compliance control tower

Communication and Influence
  • Communicates and interacts clearly and concisely to ensure that information is understood by buying teams, retail and external contacts
  • Demonstrates/develop effective communication skills tailored to the audience and objectives; provides feedback and responds to others in a professional, courteous and respectful manner.
  • Identifies and gathers relevant information to solve problems and make informed decisions relating to quality standards.
  • Makes decisions independently within parameters and understands when to seek guidance; collaborates with impacted stakeholders (Buyers, Suppliers and Peers).

Working with others
  • Works effectively with others to deliver common goals; readily offers support.
  • Respects the ideas and contributions of others and readily takes opportunities to learn and seek out stretching opportunities to support own development
  • Demonstrates self-awareness and understanding of own skills, abilities and development areas
  • Prioritises and manages own activities in a structured, independent and timely way; keeps others informed and obtains additional information when required.
  • Understands business need for flexibility and modifies behaviour accordingly; exhibits a positive, determined and results driven attitude.

Learn more about Primark


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