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Customs Administrator

To ensure that all queries from suppliers and service providers logged with the Customs Admin Outlook account are answered within the 24-hour target turnaround time. Where this is not possible, manage expectations and/or escalate as appropriate.
  • To identify issues arising from queries to Customs Admin that require wider consideration, including changes to systems.
  • To design, produce and disseminate the daily, weekly and monthly reports required by different stakeholders, both internal and external.
  • To maintain TariffTel EU and US, including Q&A functionality, for suppliers and service providers. To undertake new supplier set up on TariffTel and to maintain supplier master data on SIV for the online invoicing process.
  • To process US and CZ brokerage lists and maintain US record keeping for customs purposes.T
  • To undertake all actions required to complete the ICT process, from TariffTel completion through to completion of documents and export summaries.
  • To ensure that goods destined for the Canary Islands are classified correctly.
  • To create POs for the Customs team.
  • To train new starters in B&M on relevant customs issues.
Additional Responsibilities:
  • Attend meetings and conference calls to represent the Customs Admin team, including Keyline supplier meetings.
Essential knowledge, skills and experience:
  • Ability to communicate with others both verbally and written.
  • Ability to work under pressure.
  • Able to work in a team and on own initiative.
  • Good decision maker.
  • Ability to problem solve.
  • Experience of working in a customs/supply chain Admin role.
  • Experience using Microsoft Office programmes, e.g. Excel, Access, Word, PowerPoint etc.
  • Experience of SIV desirable.
Personal Attributes:
  • Openness to change.
  • Good listener with an ability to extract key information.
  • Attention to detail.
  • Act in a professional manner at all times.
  • Energetic and enthusiastic.
  • Driven to develop themselves.
  • Be able to engage with people around them.
  • Self-motivating.
  • Flexible and Adaptable.
  • Target driven.

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