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P&C Business Partner

People & Culture Business Partner – Ethical Trade Department

This opportunity reports to our People & Culture Business Partner who supports our global functions of Supply Chain, Sourcing, Quality and Ethical Trade, based in our Islip depot, Northamptonshire.

The People & Culture mission is to create an amazing experience for our colleagues. The aim of a People & Culture Business Partner (P&C BP) is to drive this experience within specific client groups. Aligning the P&C Strategy with business priorities is key to driving commercial results. Working collaboratively with stakeholders across the business the P&C BP is responsible for coaching leaders to develop performance of our colleagues.

Responsibilities: People Strategy
  • Drive the P&C Strategy, ensuring People and Culture plans are aligned with business culture that is transitioning from ABF to Primark accountability
  • Work with your client group colleagues, ABF HR function and line managers to design and deliver the people and cultural plan that it is relevant to a function that covers 10 countries and is likely to expand to more.
  • Share strategies with other People and Culture Business Partners and HR partners across ABF to create best practice and leverage organisational gains.
  • Develop external networks that allow leading edge P&C knowledge and ideas to be shared in the business
  • Support the delivery of organisational change and act as a champion for change in business projects
  • Execute projects with a high degree of complexity, including organisational redesign and other initiatives

  • Develop trusted and strong relationships across the Primark & ABF businesses
  • Coach and develop line managers, building their skills and confidence to successfully lead their people and thoroughly understand employee engagement levels and dynamics within the business and actively drive the P&C Strategy across all markets
  • Build and maintain effective working relationships with your client group, Primark People and Culture Business Partner colleagues and Primark COEs
  • Provide advice to client group on complex matters, including TUPE and ethical employment practices
  • Address and manage employee relations matters, working to resolve them through a systematic approach and adhering to company policies, local employment laws, and best practices.
  • Support the ethical trade function prepare submissions supporting our business accreditations
Talent Development
  • Work closely with BPs to prepare and coordinate the annual performance management process Make Your Primark for your client groups
  • Coach Business Leaders to cultivate an effective leadership pipeline through Make Your Primark
  • Support Leaders and Line Managers in assessing performance and potential through the bi-annual talent review process to enable career development and succession planning activities
  • Provide insightful data and proactive solutions to guide decision making for thought-leadership
  • Support our global mobility team manage relocations, visa applications etc to support international development
  • Support and enhance manager capabilities through coaching and implementation of management development programs and opportunities
  • Identify training needs, in conjunction with line managers, and work with your BP and the Learning COE to develop appropriate solutions

Requirements Technical Criteria
  • 3+ years experience working in a fast paced International / Global HR team as a HR Officer/ Generalist/ P&C Experience Coordinator
  • Executed strategic projects effectively
  • Experience of working in partnership with leaders and colleagues across multiple locations, and with English as their second language, and with multiple time zones.
  • Experience in coaching & influencing Leaders on complex ER matters
  • Third level qualification in HR or a business related discipline
  • CIPD qualified or equivalent from outside of UK and ROI is an advantage
  • Good working knowledge of Irish and UK employment legislation (including GDPR) is essential with knowledge of wider European legislation and global HR practices and principles extremely helpful.
  • The role is based in the UK, however frequent travel (long and short haul) should be anticipated
Behavioural Competencies
  • Working with Others; Influences with passion and energy, exciting people in their vision. Able to work promoting a culture of inclusivity and considering cultural diversity at all times.
  • Decision Making; Makes informed decisions with pace and confidence, with ambiguity and in difficult / pressured situations. Comfortable to challenges leaders and encourages new ways of thinking.
  • Self-Direction and Agility; Promotes a culture of optimism, enthusiasm & mutual support and is a self-starter and highly motivated
  • Customer Experience; Understands, always considers and delivers for their customer. Demonstrates a high level of trust, collaboration, confidentiality and diplomacy.
  • Innovation; Implements a plan for managing and responding to innovative ideas and business opportunities
  • Global Awareness: it is essential that role holder has an interest in the global HR and business issues and is committed to building our colleague experience globally.


Learn more about Primark


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  • People & Culture, Islip, England, United KingdomRemove