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Application Database Administrator Lead – Application Operations

Application Database Administrator (DBA) Lead

At Primark, the Technology team and solutions portfolio are undergoing a phase of major growth and change to ensure we can align and keep pace with the rapid growth we have seen over the last 50 years. We currently support over 200 applications which are used in our head offices and stores across more than 12 countries worldwide.
We have a number of major technical transformation programmes in flight, one of the most important of these being a transition to Oracle Retail. Having completed the migration to Oracle Financials in 2017, we now need to prepare to take on a solution, the scale and complexity of which, is previously unknown within the organisation.
A number of key Operational roles have been identified to run and continually optimise the solution in production, who will be integral in assisting the programme to complete that transition from delivery to Operations. Successful individuals will not only have the chance to work in a highly diverse and quick-paced environment but the ability to work with some of the latest technology the market has to offer.

As the Application Database Administrator (DBA) Lead You will be the lead for all application vendor DBA teams to ensure Primark’s technical and operational standards are upheld. You will assure, govern and challenge where necessary our vendors’ work. You will be key in terms of incident and problem management and in identifying opportunities for improvement.
Working closely with the application and infrastructure teams you will ensure all functional and non-functional requirements are adhered to (e.g. storage, resilience, optimisation) This position will form an integral part of the Application Operations team, responsible for technical ownership, support and optimisation of the application database layer.

What we’re looking for

You will have 3 + years’ experience in Application Support/DBA/Production Support/System Support Engineer roles, with experience of deploying, maintaining and tuning SQL server 2012/2016. Strong knowledge of Oracle Database technologies including Oracle DBMS, Oracle RAC, Data guard and RMAN, Microsoft SQL Server / TSQL scripting experience.
You will have working knowledge of IT infrastructure including but not limited to: Windows Server, RHEL, Enterprise Networking and Database Support in a Virtualised Environment and a logical troubleshooting and debugging methodology
As an Application DBA lead, you will have a strong technical background and experience with Oracle DBMS, Oracle RAC, Data guard and RMAN Oracle database administration. You will provide technical assistance and direction to the wider operations team, ensuring that all technologies and teams work effectively together. You will maintain the end-to-end architecture constantly looking at ways to improve or optimise. As well as all of the above, you’ll be an excellent communicator, a fast learner and problem solver and have the flexibility when it comes to supporting new technologies.

Some of your key responsibilities would include:

•Guidance and governance for vendors and the wider technical team, using your technical knowledge and expertise to influence and aid project governance, incident/problem resolution and decision making
•Where escalation is required, ensure detailed diagnostic information including problem origination theories, environment configuration, debugging output, relevant logs and traces are provided by the vendors
•Ensure regular feedback is provided on problem status
•Managing and coordinating problem fixes/patches between development, internal teams, and customers.
•Provide technical ownership of the Oracle DBA landscape

Why work with us?
At Primark, we know how hard everyone works to achieve our business goals. Having a competitive salary and annual bonus scheme is our way of acknowledging this. We'll also provide you with a progressive career path, because clear advancement is what we’re all about at Primark. We’ll encourage you to network and plan your own development – and we’ll give you lots of training, whether it’s in‐house or on courses, to help you achieve your ambitions. Your Day Your Way at Primark means you get to choose when to start and finish your workday. Choose to work remotely if you like, in a way that suits you but also helps us get the most out of your talents.
Our head office in Reading is where we’ve created the workplace of the future! It’s bright, airy and filled with natural light, and its spacious layout makes it easy to work across teams and get the lowdown on everything that’s happening at Primark. We’ve installed modern workstations that flex with the way you work and our meeting rooms all have state‐of‐the‐ art technology. But it’s not all work, work, work. We have stylish breakout areas and a café that specialises in fresh, nutritious menus – and if you’re feeling energetic, simply head down to the basement and use our fully equipped gym.
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