Transformation Lead

Because we strive to put people first.

Culture, our way.

Technology at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements

What You’ll Do as Transformation Lead

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

• Lead and own the end-to-end People & Culture (P&C) transformation portfolio, ensuring strategic alignment, prioritisation, and successful delivery across all HR workstreams.
• Provide senior leadership to the HR Transformation Lead and programme teams, balancing strategic oversight with hands-on delivery during critical phases.
• Partner closely with executive and senior stakeholders to shape strategy, resolve complex issues, and drive timely decision-making.
• Oversee the design, integration, and adoption of HR processes, policies, operating model changes, and new HR systems and payroll solutions.
• Establish and manage robust governance, reporting, risk management, and cross-programme coordination across multiple initiatives.
• Drive clarity, accountability, and delivery discipline across a large, multi-functional team while guiding the organisation through complex change.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.  

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• Extensive experience delivering large‑scale, enterprise HR transformations across multiple projects or programmes.
• Strong senior‑level presence with the confidence to engage, influence, and appropriately challenge executive stakeholders.
• Proven experience leading and coordinating large teams (20–30 people) and driving delivery in complex organisational environments.
• Strong end‑to‑end understanding of people systems, payroll, and core HR processes.
• Demonstrated ability to manage cross‑programme dependencies, risks, and wider organisational impacts effectively.
• Hands‑on leadership approach, comfortable working in detail and supporting teams through fast‑paced delivery, complemented by strong communication, relationship‑building, and problem‑solving skills.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.