Retail Operations Administrator

Because you can see how we can be better. Innovate, your way.

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

The purpose of the Retail Operations Administrator is to co-ordinate and support the Retail function in your market ensuring the relevant administrative and information collation tasks are completed to ensure the appropriate service level is delivered to retail teams in market, as directed by the Retail Operations Manager.

What You’ll Get

The world is changing and it’s important we support our colleagues. People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

What You’ll Do:

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

1. To maintain and update local procedures and identifying variances from Group processes supported and directed by the Retail Operations Manager.
2. To coordinate, as required, the responses to audits, process checks, and legal documentation received by the market on behalf of the country leader.
3. To create and distribute Retail communications to the retail store network in your market via the retail communications application ensuring stores are up to date with no incomplete critical tasks.
4. To maintain the Retail Calendar and Retail Activity Planner for your market. Support the Retail Operations Manager in preparation for activity review meetings with the leadership team in market.
5. To provide adhoc operational support in the areas of cost management, vendor coordination, colleague communications, crisis management or reporting as directed by the Retail Operations Manager or Country Leadership.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

1. The Retail Operations Administrator must be a self-starter and enjoy working within a small, fast paced environment that is mission-driven, end user focused and commercially oriented.
2. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
3. The Retail Operations Administrator will have the ability to work independently on tasks or projects, from conception to completion, must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
4. Evidence of strong interpersonal skills in order to establish credibility with colleagues and to foster effective working relations with a wide range of internal and external contacts;
5. Strong influencing and persuading skills with the ability to adopt different approaches and styles of influencing depending on the circumstances.

Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of diverse, passionate, and talented individuals where you’ll truly belong, collaborating on projects that will shape the future of our industry. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark.

Apply to be part of our future and we’ll contribute to you developing yours.

If you need any reasonable adjustments or have an accessibility requests, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.

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