Change Lead- E2E Inbound Supply Chain Visibility Project

Because you can see how we can be better. Innovate, your way.

Supply Chain at Primark

Our supply chain team is the backbone of our operational efficiency. Dive into the intricacies of supply chain management, contributing to the seamless flow of our products from production to delivery around the globe. Collaborate with a team dedicated to optimising our supply chain processes and bring your logistical expertise to our organisation.

The updated Primark business strategy called “Primark 2030 – The Next Chapter” has significant ambitions over the next 6 years focussing on colleagues, customers, cost, planet, suppliers and evolving regulatory landscape. To enable the delivery of this strategy, organisational processes, and efficiencies we are moving into a new global supply chain execution and visibility platform. This role is critical to the success of the supply chain transformation initiative and offers the opportunity to make a meaningful impact on the organization’s global supply chain operations. The role will involve engaging and aligning stakeholders across suppliers, internal departments (Supply Chain, Finance, Depots), freight managers, buyers, and 3rd parties to ensure smooth adoption of the new system.

The ideal candidate will have a proven track record in change management, excellent stakeholder engagement skills, and the ability to work across complex, cross-functional teams within retail - supply chain and logistics.

What you’ll get:

The world is changing and it’s important we support our colleagues. People are at the heart of what we do at Primark so it’s essential we provide the right environment for you to perform at your best. That’s why we offer benefits that put you first

Some of our benefits are:

1. 27 days of leave, plus bank holidays and if you want, you can buy 5 more.
2. Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria.
3. Primark Perks – Discounts with some local partner business to our offices

What You’ll do:

• Develop a detailed change management plan aligned with the project goals, focusing on user adoption, process alignment, and cultural change.
• Conduct stakeholder analysis to identify key groups impacted by the change and design tailored engagement strategies.
• Work closely with supply chain suppliers, freight managers, buyers, finance teams, and depots to identify potential resistance and foster alignment.
• Design and execute a communication strategy to inform stakeholders about the project objectives, timelines, and expected outcomes.
• Work with process owners to ensure that workflows are redesigned effectively and align with the new system capabilities.
• Partner collaboratively with P&C, L&D, Comms team, business operations, Central supply chain, Technology (& others) to ensure alignment to Primark standards & change requirements across communications, operational training, and delivery.

What you'll bring

We want every person in our organisation to feel like they’re making a key contribution. Here are some of the experiences and skills you’ll need for the role:

• At least 5+ years of experience in change management within large, cross-functional projects.
• Proven experience managing large-scale change initiatives, preferably in supply chain or logistics contexts.
• Ability to handle multiple workstreams simultaneously.
• Excellent stakeholder management and communication skills, with the ability to engage at all organizational levels.
• Strong problem-solving skills and a proactive approach to managing risks and issues.
• Familiarity with supply chain systems, particularly critical path systems or global supply chain execution and visibility tools

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business a over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility requests, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.

143978BR
#LI-GM2