Strategic Technology Partner Manager

Because we strive to put people first.  
Culture, our way. 

Technology at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements. 

What You’ll Do as a Strategic Technology Partner Manager

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:  

• Supplier Strategy & Development
  Create long‑term supplier strategies, segment the supplier base, and identify collaboration opportunities by leveraging market insights and monitoring trends.
• As a Strategic Technology Partner Manager your key responsibility is to manage in-life contracts and will closely work with the procurement & legal teams.
• Value Creation with Strategic Partners
  Drive global value creation through strong partnerships, enhancing colleague and customer experiences with innovative, synergistic solutions.
• Supplier Relationship Management
  Build trusted vendor relationships, lead governance forums such as QBRs, manage escalations, and ensure strong communication across stakeholders.
• Commercial & Performance Management
  Implement performance frameworks, manage commercial and financial risks, ensure compliance, monitor KPIs/SLAs, and drive continuous improvement.
• Leadership

Foster a culture of collaboration, accountability, and continuous improvement. Share an engaging vision with the team, inspiring commitment, and enthusiasm.

• Sustainability, CSR and ESG
   Championing CSR, sustainability, diversity, and ESG-aligned reporting across the supplier ecosystem.
• Cross‑Functional & Strategic Collaboration
  Partner with IT, procurement, legal, and finance teams to align supplier strategies, support contracts and pricing, and stay informed on emerging technology trends.

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.  

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• Experience & Leadership
  5–8 years in complex IT environments with 2–5 years leading technology supplier management, plus experience with large‑scale outsourced partnerships (ideally retail).
• Commercial & Strategic Capability
  Strong background in negotiations, contract tendering, supplier management, and acting as a trusted advisor influencing business strategy.
• Customer, UX & Analytical Strength
  Advanced analytical skills, strong UX understanding, and the ability to turn data into insights while keeping customer and user needs central.
• Project & Delivery Excellence
  Solid grasp of project management (Agile and traditional), with strong planning, prioritisation, problem‑solving, and decision‑making abilities.
• Communication, Collaboration & Leadership Skills
  Exceptional verbal/written communication, stakeholder management, high emotional intelligence, and the ability to present clearly, influence, coach, and build cross‑functional relationships.
• Personal Attributes & Professionalism
  Fast‑paced operator with strong integrity, attention to detail, confidentiality, customer focus, entrepreneurial thinking, and alignment with Primark’s mission and brand.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.     

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.  

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.