Global Learning & Development Lead

Global Learning & Development Lead

Because we strive to put people first.  
Culture, our way. 

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.  

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:   

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.  

What You’ll Do as a Global Learning & Development Lead

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:  

• Global L&D Strategy & Leadership: Develop and lead a global learning and development strategy aligned with Primark’s business and P&C objectives, including ABF requirements and strategic priorities.

• Team Leadership & Capability Building: Lead and support a global team of L&D professionals, facilitators, and trainers—ensuring they are equipped to deliver high-impact learning experiences across all levels and functions.

• Programme Delivery & Coordination: Oversee the planning and delivery of global learning programmes, including onboarding, product knowledge, functional training, and leadership development, ensuring consistency and quality.

• Stakeholder Partnership: Collaborate with senior stakeholders and business partners globally to balance strategic initiatives with local needs, ensuring learning solutions are relevant and impactful.

• Evaluation & Continuous Improvement: Monitor and evaluate the effectiveness of learning programmes, using insights to drive continuous improvement and enhance learner experience and business outcomes.

• Facilitation & Thought Leadership: Facilitate senior-level learning events and stay ahead of industry trends to ensure Primark’s L&D approach remains innovative, future-focused, and best-in-class.

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• Extensive L&D Experience: Over 10 years’ experience in corporate learning, facilitation, and training delivery, with deep expertise across the full learning lifecycle.

• Leadership & Team Development: Proven ability to lead and develop high-performing learning teams, fostering engagement, capability, and collaboration.

• Retail & Global Expertise: Experience in the retail sector and working across global teams, with strong awareness of cultural sensitivities and local learning needs.

• Training Delivery & Innovation: Skilled in delivering learning through various formats—virtual, in-person, and hybrid—with a passion for innovation and future trends.

• Communication & Influence: Exceptional communication, presentation, and facilitation skills, with the ability to influence and partner effectively across all levels of leadership.

• Strategic Agility & Resilience: Able to manage complex, fast-paced initiatives, navigate ambiguity, and deliver strategic outcomes in a dynamic environment.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

 All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

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