P&C Administrator

P&C Administrator - 12 Month Fixed Term Contract

Because we strive to put people first.  
Culture, our way. 

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.  

What You’ll Do as a P&C Administrator

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:  

• Manage the Speak Up case management platform — log, categorise, track, and close cases in line with SLAs, ensuring confidentiality, accuracy, and audit‑ready documentation.
• Coordinate case handling and triage — work closely with regional People Services, Legal, Internal Audit, and other stakeholders to route cases appropriately and ensure consistent, compliant resolution.
• Prepare reports and support audits — deliver regular/ad hoc dashboards and insights for leadership and regulators and provide prompt documentation for internal and external audits.
• Support policy, compliance, and process improvement — contribute to policy updates, SOP development, risk assessments, and find opportunities for workflow automation.
• Provide administrative and data management support — maintain training records, manage document control, assist with compliance projects, and support People Services with data entry and reporting.

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your best.   

Let’s talk lifestyle: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• Experience with P&C systems, particularly Workday, along with strong proficiency in Microsoft Office applications.
• Previous experience in a similar P&C/HR support role, with a proactive, detail‑oriented approach to work.
• Ability to perform effectively in a fast‑paced, high‑pressure environment, working independently and using sound initiative.
• Strong planning, organisational, and coordination skills, ensuring tasks are completed efficiently and accurately.
• Excellent communication and interpersonal skills, demonstrating a positive, energetic, and can‑do attitude.
• A P&C qualification is desirable and considered an advantage.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.     

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk.