Global People & Culture Policy Manager

Because we strive to put people first.  
Culture, our way. 

People and Culture at Primark 

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.  

Our team has created a workplace of inspiration and growth. Be a part of building an inclusive and empowering culture, where every colleague’s unique abilities are recognised and celebrated. Collaborate with a team committed to the wellbeing of our workforce and define what it means to work at Primark.

What You’ll Do as Global People & Culture Policy Manager

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:  

• Own the end‑to‑end design, development, governance, and global implementation of P&C policies, setting global standards while partnering with COEs and Country Leaders to balance consistency with local legal and cultural requirements.
• Lead the creation, evolution, and embedding of a Global P&C Policy Governance Framework, ensuring alignment with P&C strategy, Primark Values, D&I priorities and compliance with global laws, regulations, and privacy obligations such as GDPR.
• Act as the global subject‑matter expert for P&C policy, maintaining deep ER/IR expertise, monitoring global trends, providing authoritative guidance, and making strategic recommendations to ensure policies remain progressive and best‑practice aligned.
• Build strong senior cross‑functional partnerships with Legal, Compliance, and other key stakeholders to identify, mitigate, and manage global and local risks, while ensuring consistent interpretation and deployment of policies across all regions.
• Lead global communication, training, and implementation strategies, partnering with Learning & Development to create materials, supporting regional teams, managing translations, and driving consistent adoption of policy frameworks.
• Oversee ongoing governance, benchmarking, monitoring, and reporting of global policies, including effectiveness, compliance, risks, and required improvements, while maintaining audit‑ready documentation and contributing to global projects where needed.

What You’ll Get  

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. 

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.  

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• 5–7 years of HR experience operating at manager level, with accountability for HR policy development, governance, implementation, and risk mitigation within global or multi‑market environments.
• Proven capability in creating, adapting, and rolling out HR policies across multiple regions, ensuring alignment with global standards while remaining fully compliant with local legislation.
• Strong experience working collaboratively with HR teams and cross‑functional stakeholders both locally and globally, driving consistency and effective policy adoption.
• Demonstrated expertise in Employee Relations compliance, with a solid track record of identifying, mitigating, and managing organisational risk.
• Skilled in influencing senior stakeholders and operating autonomously in complex, fast‑paced, and ambiguous organisational contexts.
• Excellent communication and relationship‑building skills, with the ability to engage, influence, and foster strong networks across diverse territories.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk.