Client EUC Patch Management Specialist

Client EUC Patch Management Specialist

A critical enabler for the technology transformation, and for delivering wider business transformation priorities, is security operations across our infrastructure, Digital and End User environments. In parallel to supporting new business initiatives, we recognise the need to invest and innovate in partnership with our Cyber Security colleagues to ensure we are reducing and removing our operational risk profile, improve security posture and scale the foundational technology capabilities which support today’s business operations

What You’ll Get  
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.     
  
Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Do as a EUC Patch Management Specialist
In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:   

• Responsible for the management of security risk across the Digital infrastructure, End User environment including Windows OS, cloud based VDI,
• Partner with Cyber Security teams to identify strategic direction to secure all on-premises and cloud based Digital Workplace services
• Responsible for service delivery, including management and oversight of key security initiatives and vulnerability management activities, development and monitoring of Key Performance Indicators (KPI) to measure performance data, SLA attainment and promised and expected service delivery
• Responsible for strategic projects and programmes within EUC and Digital Workplace environments focusing on reducing security risk and ensuring strict compliance to security SLA’s and KPI’s
• Provides strategic and technical direction to service and project teams.

What You’ll Bring 
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Strong operational experience in the deployment and management of security toolsets, preferably within a retail environment
• Strong operational experience in End User Compute and digital user services such as M365, AVD/VDI and Windows OS environments
• Strong technical knowledge of Anti-Virus products and services including, but not limited to, Microsoft Windows Defender, Trellix, InTune, Qualys
• Strong communication skills, both written and spoken, including the ability to explain complex issues to senior stakeholders succinctly
• Solid service improvement experience including the design and management of KPI / SLAs.

About Primark  
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.   

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.  

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.  
  
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Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk.