L&D Delivery Manager UK/I

Learning & Development Delivery Manager UK/I

Because we strive to put people first.  
Culture, our way. 

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.  

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:   

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.  

What You’ll Do as a Learning & Development Delivery Manager UK/I

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:  

• Regional Learning Strategy & Business Alignment: Develop and implement a progressive learning strategy for colleagues across UK, ROI, and NI, directly supporting business performance, operational excellence, and future growth.

• Team Leadership & Culture of Development: Lead a team of learning professionals in a supportive, inclusive environment, fostering a culture of continuous development and empowering the team to deliver impactful learning experiences.

• Stakeholder Partnership & Change Enablement: Collaborate with country P&C leaders and business partners to understand market needs, drive change through learning, and contribute to coordinated P&C initiatives that support evolving priorities.

• Learning Programme Execution & Engagement: Deliver high-quality learning solutions including workshops, webinars, and blended programmes, tailored to all levels—including senior leadership—to enhance employee experience and engagement.

• Operational Excellence & Budget Ownership: Manage the in-market L&D budget and annual learning calendar, ensuring cost-effective delivery of initiatives that are responsive to business changes and local requirements.

• Data-Driven Decisions & Governance: Lead the management of the learning platform, leverage data and feedback to inform decisions, and ensure compliance with government initiatives like the Apprenticeship Levy, while continuously improving learning outcomes.

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• Proven L&D Experience: Minimum 5+ years in Learning & Development roles, including at least 3 years in a people management capacity, ideally within a corporate or retail environment.

• Learning Design & Delivery Expertise: Strong understanding of learning principles and best practices, with experience delivering training through in-person, virtual, and hybrid formats.

• Communication & Facilitation Skills: Excellent presentation, facilitation, and communication skills, with the ability to engage and inspire diverse audiences across multiple levels.

• Stakeholder Influence & Collaboration: Skilled at partnering with and influencing senior leaders, with a collaborative approach to driving learning initiatives across a multi-site, distributed workforce.

• Strategic Agility & Execution: Capable of managing the timely delivery of strategic initiatives in fast-paced, complex environments, with resilience in the face of change and ambiguity.

• Passion for Development & Coaching: Deep passion for people development, with a coaching mindset; formal coaching accreditation is a plus but not essential.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

 All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

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