Learning & Leadership Administrator

Because we strive to put people first.  
Culture, our way. 

Leadership & Learning at Primark:

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.  

Team:

The Talent Leadership & Culture Team is at the forefront of creating exceptional learning experiences for our colleagues. We deliver innovative, best-in-class solutions that empower individuals to grow, develop their skills, and build meaningful careers.

We’re a team that works hard, celebrates success, and supports one another every step of the way. As Primark undergoes an exciting transformation, we’re looking for a skilled Learning Solutions Administrator to help guide this change—supporting the transition of key activities to our new Global Business Services (GBS) team, while continuing to provide outstanding support to our current colleagues.

What You’ll Do as a Leadership & Learning Administrator

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:  

As our Leadership & Learning Administrator you’ll be the go-to Subject Matter Expert (SME) for Primark’s LMS and provide administrative support across the Talent Leadership & Culture Team. Your responsibilities will include:

• Overseeing system and course management within the LMS

• Providing first-line support for LMS-related queries and escalating issues as needed

• Ensuring all incidents are properly logged and resolved

• Supporting the transition of LMS activities to the GBS team

• Collaborating to define new processes and upskill GBS colleagues in LMS administration

• Work with external providers to setting up in-person learning events and sessions.

• Providing administrative support with our Leadership Development programmes

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role. To thrive in this role, you’ll need:

• Strong IT proficiency and the ability to quickly master new software

• A proactive mindset

• Highly organised with strong attention to detail

• Excellent communication skills to build trusted relationships with stakeholders and external partners

• A collaborative spirit and a passion for enabling others to succeed

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk.