Team Manager

Because we strive to put people first. Culture, our way.

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Role: Team Manager (Night Shift)

Purpose of role: To lead, motivate and develop a team of Depot colleagues to achieve and maintain site and business KPIs. 

Location: Primark Islip Distribution Centre, Islip, Furnace, Kettering Road

Reports to: Shift Manager 

This role is working night shift 22:00-06:00, any 5 over 7 

Key Responsibilities:

• To ensure the effective performance of the department, including the management of equipment and resource, to achieve targeted KPIs and budgeted costs              
• To ensure your department contributes to the on time delivery performance, particularly in respect of completing the loading of trailers on time, to ensure the Depot meets the on time delivery target of 97.5%                              
• To effectively manage attendance to maintain an effective labour resource, including the effective control of agency labour in line with your direct headcount budget                 
• To implement and maintain reports for the warehouse operation, e.g. volumes, KPIs and productivity reports, always ensuring the department meets the set productivity
• To ensure the adequate communication of information to all colleagues, in particular ensuring a daily brief is conducted at the commencement of each shift                             
• To develop a multi-skilled team of colleagues and support a succession plan through training, coaching, delegation and feedback                                                                
• To ensure all matters of performance or capability are managed in accordance with Company procedure                                                                        
• To support the Company Substance Misuse policy with regard to on-site drug and alcohol testing in accordance with Company procedure
• To ensure all PDR’s and objective reviews are carried out promptly, effectively and in line with best practice
• To ensure sickness absence is managed in accordance with Company procedure
• To input and maintain information on time and attendance in a timely manner for payroll purposes
• To ensure adequate investigation and reporting of all accidents and near misses by Primark colleagues, agency workers  in line with Company policy.
• To lead employees to create a culture which encourages safe behaviour and environmental best practice
• To maintain the auditability and traceability of Primark product movements
• To ensure that products are handled carefully and correctly in line with standard operating procedures and with due respect for the secure storage and transit of their goods
• Drive a safety culture whereby each colleague operates with safety as the primary concern, and whereby safety challenges to colleagues are encouraged and developed
• To ensure the efficient and effective achievement of all operational targets and key performance indicators. 

Essential knowledge, skills and experience:

• Ability to communicate and delegate to others both verbal and written.
• Ability to work under pressure
• Able to work in and lead a team
• Quick-thinking
• Adaptable to work in all sections of a Depot (inbound / outbound etc)
• Good decision maker
• Ability to problem solve
• Knowledge of a fast moving retail warehouse
• Experience of utilising and interrogating Warehouse Management systems.
• Performance Management / target setting

Personal Attributes: 

• Openness to change
• Good listener  
• Ability to coach and support
• Energetic and enthusiastic
• Driven to develop themselves and others
• Engagement with people around them
• Good role model

Excited? Good. Because it’s energising to put your skills to work, in a growing global business committed to encouraging people to express themselves – and feel a sense of belonging. Apply to be part of Primark’s future, today… and enjoy career growth, our way.

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business a over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.