Franchise Quality Information Coordinator

Because you can see how we can be better. Innovate, your way.

Quality at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Do as a Fabric Quality Information Coordinator

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

• Manage and monitor supplier compliance documentation submissions through the Datalink portal across Health & Beauty, Toys, Food, and Home Fragrance categories.
• Liaise with suppliers to ensure timely, complete, and correctly formatted PIFs, test reports, certificates, safety assessments, and regulatory documents.
• Perform first‑level checks on uploaded documentation, following up on missing, incorrect, or expired files and maintaining accurate status trackers.
• Coordinate the collation, review, version control, and renewal tracking of PIFs and GCC regulatory documentation.
• Act as the key operational link between Primark QA teams, suppliers, and GCC franchise partners, ensuring smooth communication and issue resolution.
• Support label, claims, ingredient, and warning reviews to ensure compliance with GCC regulatory requirements.
• Maintain accurate records, dashboards, and reporting while supporting continuous improvement of documentation processes and Datalink workflows.
• Provide administrative and regulatory support to QA and Product teams, including regional requirements such as Arabic translation and artwork approvals.

What You’ll Get:

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:

• 27 days of leave, pension.
• Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre and a subsidised cafeteria.  

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Works collaboratively to achieve shared goals, offering support and valuing the ideas and contributions of others.
• Demonstrates self‑awareness, actively seeks learning opportunities, and takes ownership of personal development.
• Manages priorities independently and effectively, working in a structured way while keeping stakeholders informed.
• Adapts positively to change, showing flexibility, resilience, and a results‑driven mindset aligned to business needs.
• Supports the development and delivery of Primark Quality Academy training content.
• Provides regular updates to buying teams and suppliers on new and updated sections of the QA manual.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.