Transformation Lead Technology

Because we strive to put people first.   
Culture, our way.  

Technology at Primark 

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.  

Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements.  

What You’ll Do as a Transformation Lead Technology 

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:   

• Governance & Reporting: Establish and run a high impact Transformation SteerCo (or equivalent) to drive focused Technology Leadership Team engagement, ensure decisive leadership alignment, and provide clear reporting and tracking. 

• QA & Delivery Oversight: Maintain a portfolio wide view of all transformation initiatives, proactively address at-risk projects, connect cross program interdependencies, shape delivery standards, and challenge scope, sequencing, and approach to maximise outcomes and value. 

• Team Leadership & Culture: Build and lead a high performing transformation team with clear objectives and structured reviews, while fostering a strong transformation culture and brand as a trusted, high impact partner. 

• Strategic Alignment: Ensure all transformation initiatives remain closely aligned to business strategy and the technology roadmap, engaging continuously with technology and business leaders to anticipate change and identify strategic opportunities. 

• Portfolio & Backlog Management: Maintain transparent visibility of the transformation roadmap and backlog, using governance forums (e.g., SteerCo) to prioritise the most strategically critical work. 

• Benefits Realisation & Financial Integration: Track and report benefits across all active and completed transformation initiatives, embedding realised value into budgets, forecasts, and ongoing financial planning, while acting as a strategic partner to the Technology Leadership Team. 

What You’ll Get  

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.   

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. 

What You’ll Bring   

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:  

• Leadership & Influence: Operates as a senior, highly visible leader who co-leads the function, reports to the PDG Director, co-chairs the Tech Transformation Steering Committee, and has strong relationships with senior leaders (e.g., Nigel’s LT). Shapes strategic decisions on what work is prioritised or deprioritised. 

• Transformation Ownership: Owns the full Transformation portfolio of strategic initiatives, prioritises Tech Transformation pillars with the CIO/TLT (via Quarterly Planning), drives cross-cutting initiatives, and represents Tech in enterprise-wide transformation efforts. 

• Operating Model Authority: Owns the Technology Operating Model design and partners with P&C to evaluate changes, assess new requests, and ensure alignment with organisational needs. 

• External Engagement & Advocacy: Attends external conferences both for inspiration and to showcase the Primark story, acting as a visible ambassador for the organisation. 

• Communication & Facilitation Excellence: Demonstrates exceptional communication, facilitation, presentation, and report writing skills, capable of simplifying complex information for diverse internal and external stakeholders. 

• Professional Competence & Personal Attributes: Highly organised, detail-oriented, adaptable, commercially minded, and able to manage multiple priorities. Operates with integrity, emotional intelligence, sound judgement, and the ability to work independently or collaboratively while managing sensitive information confidentially. 

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.   

About Primark  

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.      

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.   

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.