Product Owner

Because we strive to put people first.  
Culture, our way. 

Technology at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.  

Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements.

What You’ll Do as a Product Owner  

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:  

• End‑to‑end product ownership: Accountable for the full product lifecycle including discovery, design, development, optimisation, ongoing operational support, adoption across the organisation, and successful transition into BAU.
• Product strategy & backlog management: Define, maintain, and prioritise the product backlog (where appropriate), ensuring alignment with product strategy, business goals, customer/user needs, wider strategic priorities, and insights from customers, colleagues, data, and market trends.
• Value‑driven prioritisation & cost efficiency: Prioritise features and enhancements based on value, customer and business impact, cost efficiency, and identify opportunities to reduce costs without compromising quality or performance.
• Agile delivery & continuous improvement: Where delivery teams operate using agile practices, be accountable for sprint and release planning, manage cross‑team alignment and dependencies, drive continuous delivery and improvement, and embed product‑led and agile ways of working.
• Technical awareness & transformation support: Keep abreast of emerging technical developments that could enhance or redefine the product and customer experience, and support organisational transformation by educating colleagues across Technology and Primark on agile methodologies and product management.
• Governance, communication & operational readiness: Communicate progress, risks, and opportunities clearly to senior stakeholders and teams; ensure compliance with Primark and ABF governance frameworks, audits, and budgeting policies; and participate in the on‑call rota as required.

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.  

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.  

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• Product & delivery experience: 3–5 years’ experience in Product Ownership, Business Analysis, or Digital/Technology delivery roles, with proven ability to manage product backlogs and roadmaps while working effectively with multi‑disciplinary delivery teams.
• Product shaping & evolution: Proven experience in shaping and growing products, with the ability to clearly articulate product evolution using design thinking, user story mapping, and strong functional and portfolio knowledge of the relevant business areas.
• Agile & product management expertise: Familiarity with agile frameworks (e.g. Scrum, SAFe) and product management practices, combined with experience empowering new ways of working and successfully executing product opportunities.
• Strategic, analytical & innovative mindset: Demonstrates strategic and innovative thinking, with a strong analytical mindset focused on balancing cost, value, and customer experience, and translating emerging, emergent, and established technologies into business opportunities.
• Stakeholder, communication & engagement skills: Excellent business partner and supplier engagement skills, with the ability to communicate effectively with both non‑technical business users and technical colleagues and inspire others to challenge and disrupt the status quo.
• Professional credibility & collaboration: Holds an appropriate degree, equivalent qualification, or experience, and works effectively with multi‑disciplinary development teams across onshore and offshore locations while taking people on the transformation journey.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.     

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.  

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk.