Change Partner

Type of contract: 24 months Fixed Term Contract
Location: Shanghai, China
Hybrid: 3 days in the office

Because we strive to put people first.

What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Primark is a leading international clothing retailer employing more than 80,000 colleagues in 17 countries across Europe and the USA – and growing.

We are hiring an experienced Change Partner to support the Primark Major Product Model Programme in the ‘Product Lifecycle management’ system pillar, which will be rolled out in 2025. PLM will transform how we manage Primark products for our internal teams and supply base.

This role will be pivotal in driving and embedding change to the business process and the supplier ways of working due to our new technology. Work closely with the Primark change and training team to continually assess, evaluate and deliver supplier strategies to maximise programme success in the short, medium, and long term.

This role will be pivotal in driving and embedding change in the business process and the supplier's ways of working as a result of our new technology. Work closely with the Primark change and training team to continually assess, evaluate and deliver supplier strategies to maximise programme success in the short, medium, and long term.

What You'll Get

People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle:

1. Opportunity to build your knowledge within an expanding international retail company
2. Opportunity to promote and create positive change in crucial sourcing market region

What You'll Do:

We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities:

• Training and Development: Collaborate closely with the supplier training team to ensure all training sessions are attended and resources are easily accessible, allowing suppliers to seamlessly adapt to new processes and tools.
• Feedback Loop: Establish a feedback loop for continuous improvement based on supplier input and project outcomes.
• Documentation and Resources: Ensure all changes are well-documented and accessible to suppliers to reference.
• Performance Monitoring: Regularly monitor and report on supplier performance against established metrics to track progress and success.
• Support Channels: Create clear support channels for suppliers to seek help and guidance throughout the change process.

What you'll bring:

We want every person in our organization to feel like they're making a key contribution. Here are some of the experiences and skills you'll need for the role:

• Significant experience in change management, systems implementation, new systems and suppliers onboarding across complex and varied environments, with a minimum of 4 years
• Experience developing solutions and executing the core components using change methodology, translating these into detailed plans for Stakeholder and Communications, Supplier Readiness and Hypercare
• Organizational planning and problem-solving abilities, with the ability to translate vision into actionable plans.
• Proficient in interpersonal communication, with the capacity to connect with various stakeholders and collaborate in a worldwide setting
• Proficiency in both Bengali and English is essential

Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours.

About Primark

At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.