Technology Assurance Lead

Technology Assurance Lead

Because your new ideas are our way new ways of working. Evolve, your way.

Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements.

The Technology Assurance Lead will report to the Head of Technology Governance, Risk & Compliance (GRC), oversee a team of internal analysts and collaborate with external assurance partners. This role is integral to managing the planning and testing of IT General Controls (ITGCs). The role offers growth opportunities, including potential progression into broader technology risk management leadership positions.


What You’ll Get
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:
Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Do as a Technology Assurance Lead
We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

• Coordinate controls testing activities with internal analysts and third-party partners to ensure compliance with regulatory requirements and industry standards
• Support IT audits, including FRC compliance, external audits, and internal reviews, ensuring seamless coordination and clear communication with auditors.
• Work with stakeholders to track and remediate audit findings, providing clear action plans and monitoring progress.
• Support control owners in testing processes and assist in assurance activities as required.
• Drive internal controls awareness by actively supporting training and communication initiatives led by the Head of Tech GRC.
• Support the GRC Managers in developing processes and procedures that support the committed deliverables of the team.
• Provide support in the maintenance and enhancement of the IT general controls framework.
• Support in the configuration, maintenance and administration of the GRC tool.
• Work with broader team to produce reporting packs for various forums as required.
• Develop and support the GRC analysts, creating opportunities for growth

What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• A strong understanding of IT General Controls (ITGC), SOX compliance, and regulatory frameworks.
• Experience in liaising with external and internal auditors, managing audit cycles, and tracking remediation efforts.
• Experience with COBIT, ISO 27001, NIST, GDPR requirements advantageous.
• Strong problem-solving skills, with the ability to identify root causes and systemic issues.
• Excellent written and verbal communication skills to effectively communicate risk-related information to stakeholders at all levels.
• Strong interpersonal skills to collaborate with cross-functional teams.
• Good organisation, prioritisation and rationalisation skills.
• Strong people management skills, with a desire to support development.
• Strong team values, recognises the value of a positive team environment and contributes to the creation of this.
• Previous experience as an IT auditor in a statutory financial audit is beneficial but not essential.
• Previous experience in the retail industry is beneficial but not essential.

About Primark
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.