Customer Availability Project Manager

Supply Chain

Because you can see how we can be better. Innovate, your way.

Supply Chain at Primark

Our supply chain team is the backbone of our operational efficiency. Dive into the intricacies of supply chain management, contributing to the seamless flow of our products from production to delivery around the globe. Collaborate with a team dedicated to optimising our supply chain processes and bring your logistical expertise to our organisation.

What You’ll Do as an Customer Availability Project Manager   (FTC 8months )

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:   

• Project manage delivery of an optimal warehouse operating model across the logistics network, aligning with future supply chain requirements.
• Partner closely with the WMS project team to define, document and standardise operating procedures across all Primark depots.
• Map and document end-to-end data and stock flows to support efficient movement of product to stores.
• Build robust OPEX and CAPEX business cases to support investment decisions and supply chain optimisation initiatives.
• Define project scope, deliverables, phasing and dependencies in collaboration with the Supply Chain team and wider business.
• Lead development and execution of the full project plan, including timelines, costs, resources, communications and people impacts.
• Establish strong project governance through reporting, RAID management, progress updates and management of inter-project dependencies.
• Engage and influence internal stakeholders, overseas teams and third‑party partners, working cross‑functionally with trading and finance while supporting UK and Ireland travel requirements.

What You’ll Get

The work you do shapes the impact we have. We’re focused on providing you with the culture to reach your potential. Your wellbeing is our top priority.:    

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.   

What You’ll Bring   

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• Experience in delivery of complex Supply Chain change projects
• Experience in using core project management techniques and tools
• Knowledge of Warehouse Management Systems Blue Yonder/Manhattan
• International freight/logistics experience in a retail environment (desirable)
• Used to working within a work measured environment and understand how internal depot changes will potentially impact colleagues.
• Strong Process knowledge and understanding across logistics/supply chain
• Rigorous and analytical approach to problem solving with the ability to operate under pressure in a fast moving environment.
• Ability to build effective working relationships across and functions and with 3rd party partners.
• Ability to quickly assimilate information and spot issues.
• Ability to deliver robust and sustainable change management through structured delivery plans.
• Experienced communicator, with ability to frame ideas and concepts in easily understandable terms

Excited? Good. Because it’s energising to put your skills to work, in a growing global business committed to encouraging people to express themselves – and feel a sense of belonging. Apply to be part of Primark’s future, today… and enjoy career growth, our way.   

About Primark  

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business a over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.    

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.  

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.