Retail Operations Administrator

Because we strive to put people first. Culture, our way

Retail Operations at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Do as a Retail Operations Administrator

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

• Provide comprehensive administrative support to the In Store Experience & Operations team, ensuring smooth day-to-day operations.
• Track and monitor projects, initiatives, and proof of concepts (POC/POV), supporting the In Store Experience Leads with timely updates and reporting.
• Create and manage purchase orders and validate invoices, resolving discrepancies and coordinating with finance or project managers for timely payments.
• Lead agreed initiatives that improve ways of working across the department and in-store environments.
• Gather and analyze data from stores and other sources to support projects and operational decision-making.
• Deliver ad hoc operational and executive support, including calendar management, travel arrangements, meeting coordination, and other administrative duties for the Group Operations function

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.   

Let’s talk lifestyle: Pension, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria

What You’ll Bring

Here at Primark, we want everyone to feel valued so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Strong organizational and communication skills with the ability to manage multiple priorities and deliver clear, effective messages.
• Proactive and independent work style, capable of handling tasks from conception to completion while maintaining discretion with confidential matters.
• Collaborative and relationship-building abilities, fostering effective connections across functions and levels.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and a systematic approach with attention to detail.
• Results-oriented mindset with problem-solving skills, creativity, and adaptability to ambiguity in a fast-paced environment.
• Desirable experience in retail or project management, coupled with an interest in continuous.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.