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Inbound Supply Chain Administrator

Role: Inbound Supply Chain Administrator
Purpose of role: To manage invoicing process for all inbound activity from rate validation through to payment
Reports to: Inbound Commercial & Contracts Manager
Based: Islip/Reading OR Dublin

Key Responsibilities:
  • To be nominated and dedicated point of contact for all Freight Manager(s) invoice processing and queries.
  • To accurately validate all Freight Manager invoices for all services provided by our carriers and partners across all modes, Ocean, Air, Road and Rail.
  • Have attention to detail to understand and interpret a vast and complex tariff sheet.
  • Continuous development of Inbound operation knowledge to support understanding of tariff sheet.
  • To be a dedicated focal point for Freight Manager finance teams.
  • To monitor and analyse invoicing performance from validation through to payment.
  • To reconcile Freight Manager statement of accounts and work with Freight Manager and Primark finance teams to investigate and resolve in a timely manner.
  • Communicate as required any issues impacting Freight Manager accounts.
  • Regular engagement with Freight Manager teams to discuss current/ongoing issues through to resolution.
  • To be key contact for internal operations teams (Origin and Destination) for invoice approval queries and engage accordingly to resolve any validation queries.
  • Regular engagement with Primark finance teams to discuss current/ongoing invoice issues through to resolution and final payment.
  • To produce and assist in reporting on KPIs for Freight invoices.
  • Assist in audit requirements relating to freight invoicing
  • Maintain SOPs for freight invoicing
  • Team cover for holidays
  • Support for wider team as and when required
The ideal individual will have:
  • Customer facing experience within a Retail/FMCG/Supply Chain head office environment with a minimum 1 -3 years in a similar / relevant role
  • Good working knowledge of global supply chain process and procedure ideally within garments sector
  • Knowledge and experience of P2P process (desirable)
  • The ability to thrive in a fast moving pressurized retail environment
  • Excellent planning skills and be able to think and plan in advance.
  • Experience of large multinational network operations
  • Excellent skills in MS Word, Excel, Outlook and PowerPoint.
  • A digital mind set and appetite to embrace new technology solutions
  • Attention to detail and accuracy.
  • Excellent communication skills both written and verbal.
  • Interpersonal skills - discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally
  • A flexible approach to work and be capable of managing priorities.
  • Strong diplomacy skills and be prepared to deliver both good and bad news in an even handed manner
  • Excellent all round problem solving & influencing skills
  • Ability to work on own initiative away from most other Inbound team colleagues
  • Commercially focused considering end to end impacts on all stakeholders
  • Ability to work cross functionally within a team
Core Skills
  • Educated to degree level with 1+ years of experience in a similar or equivalent role
  • Experience working in a retail or FMCG focused head office environment highly desirable
  • Advanced Microsoft Office skills - particularly Excel and Powerpoint
  • Amazing analytical skills and a star of data manipulation
  • Excellent organisational, prioritisation and time management skills
  • Ability to review and design new process that will deliver beneficial change
  • Cultural awareness and sensitivity
  • Excellent problem solving, tactical thinking and planning skills
  • Relationship builder both internally and externally with strong influencing skills
  • Experience of working in a fast paced supply chain environment
  • Strong administrative skills
  • Effective communicator
  • 2nd language skills a benefit
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