Sonny, Assistant Manager

“After spending 10 years at our store in Leicester, I was part of our expansion programme in Holland. Honestly, I had managers talking to me about moving down and looking after stores there. If you’re up for it, you really can. It’s so flexible.

I’ve never seen such incredible career progression. It’s one of the few places where you can go from working weekends to managing stores in 3-4 years. It’s fair to absolutely everyone. But a big part of the reason isn’t just the opportunities that come with being part of fast-paced, expanding business. It’s the training too.

When I first started, it took me a while to get used to the pace, even though I joined at management level. But Primark gives you everything you need to succeed.”

Lenuta, Department Manager

“The energy here at Primark is really special. I’ve always loved working with people, but the busy environment is unlike any other. And I’ll never forget my interview. It was my first ever one; all I knew was to dress smartly. They made me feel so comfortable. I never applied for any other job. I didn’t want any other job. I knew Primark was for me.

I’ve always been a very organised person, so the first thing I do in the morning is plan my day. I thrive on routine, but we’ve recently been introducing new ways of working across all our stores. It’s been such an exciting challenge implementing these changes – the best part? I’ve been the one training our managers, supervisors and colleagues at Stratford in these new ways. Quite a big responsibility but one that I fully embraced and enjoyed. We even got 100% sign off in the end. A fantastic result.

In a few years, I’d like to take the next step up to Assistant Manager. It would be a challenge, as I’d be managing other managers – which is a slightly different ballgame. I've only been a manager for eight months and it's been fast, I've already done so much and going that step further to Assistant Manager means I’d be able to take on even more responsibility.”

Janem, Department Manager

“Before joining Primark, I worked in retail, among other things as head of department and store manager, but I wanted something new. I was looking for something to fulfil my ambitions – and I found it in Primark! In my previous job, I had already opened a new store, but opening for a completely new market is incomparable. Lots of fresh faces, new challenges, and most importantly a lot of satisfied customers. It’s amazing!

In preparation for the opening of the store, I felt most proud of my work. Store layout planning, shift planning, the first order of goods – and of course the store opening day.

When I started, I was surprised by the number of colleagues in the store, each responsible for their area. It's the best organisation I've ever seen in retail. Working at Primark is definitely worth it. Come and join us!”

Katrien, People and Culture Manager

“I don't work alone – we are always part of a team when we work at Primark. As long as we determine our objectives together, I am free to define how I want to achieve them.

Here, no two days are the same. Mainly because I am in a People and Culture generalist role. Together with my People and Culture Supervisor, we deal with all human resources related topics for the Primark store in Hasselt, from planning and schedules to the timely payment of salaries. We are part of a growing company, and we operate in a very fast-paced environment. There are always new things happening, including things you may not have planned. You have to be resilient and enjoy taking on new challenges every day.

I feel that sense of trust across the whole organisation at Primark. I also feel that I can personally trust the people I work closely with. For example, I completely trust my People and Culture Supervisor to replace me at the store when I am on vacation. I know she will do the job properly; I trust her to make the best decisions in my absence.”

Karen, Retail Assistant

“I love helping people and interacting with our customers. As a Retail Assistant, I help them find clothes that will fit and make them feel fabulous! My favourite part is their smiles when I tell them they look great in an outfit they picked out and are considering purchasing.

I work with all kinds of people, from mums to students, and they are some of the best people I have ever had the pleasure of working with. We are like a family. I truly love seeing them every day!

I love my hours! I open the store and am out by 6:30 p.m. on weekdays, which means I get to be with my family for dinner every night. I can see my nephew on my days off, which are set, so I never have to worry about what my schedule is from week to week. I’ve found Primark hours to be very flexible, and I’ve seen how this schedule works great for all the students we hire.”