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SUPPLY CHAIN
AT PRIMARK

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In Supply Chain at Primark, we're ultimately responsible for getting all of our products from their origin to their final destination in-store. Because of our growing size and scale, we're truly global, with lots of opportunities worldwide to ensure fantastic customer service and incredible availability of stock. We work tirelessly to deliver efficiently, saving both time and money.

It’s all about great planning and great execution. We like to be as efficient as possible, reducing resource and energy waste wherever possible. From freight management and regulation compliance to logistics and transport – our supply chain is complex. And it's always changing and expanding as we introduce new products, which means lots of interesting challenges for our problem-solving teams to resolve.

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WHY IS SUPPLY CHAIN
AT PRIMARK SO EXCITING?

Because of our incredible size and scale

We're moving products from 26 sourcing countries to over 430 stores worldwide. This means accounting for cultural differences and finding the most efficient, cost-effective way for our products to travel. It's the chance to have a global footprint in a business that's high-energy and high-impact.

We're also making huge investments in our technology – focusing on automation to become more responsive and efficient. Our stock management platforms let customers check product availability before they head in store. And when they arrive, they're queuing less thanks to our new point-of-sale systems and self-checkouts.

BECAUSE YOU
DECIDE WHAT'S NEXT

We're constantly working on new exciting ranges – from health and beauty to lifestyle and clothing, so no two days are the same. The variety of our products, our size and scale, and the truly global nature of our business mean you'll navigate and solve challenges daily – and learn and grow in the process.

Essentially, you'll make the products our customers love accessible to them, and find the best way to make it happen.

bECAUSE
OF OUR CULTURE

We're all about support, collaboration, and inclusivity. Work with people you'd like to be friends with, and enjoy the freedom to influence an international retailer.

OUR BUSINESS AREAS

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Central Supply Chain

This core team ensures the best outcome in terms of cost to Primark, and joy for the customer. Here we focus on building out our technical capabilities and working closely with Tech teams.

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Development

Our Development team is responsible for looking at what depots we need and where, as well as how much we invest in them. They also manage our on-site project managers, for cohesive, future-focused Primark development.

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Logistics

Logistics is responsible for keeping our depots in tip-top condition. We're the largest team in Supply Chain, working in over 9 buildings in 6 countries to deliver to over 430 stores in 17 markets. Our network is responsible for extraordinary growth – for us and Primark as a whole!

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Inbound

Our Inbound team is truly global, covering transport over ocean, air, road, and rail. We're working hard to build the best foundations for today and planning to deliver the growth of tomorrow.

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Customs

Customs ensure we can move our stock across countries while complying with all the relevant regulatory customs organised globally. It's a big task when you're such a fast-paced international business, and we're doing it all as efficiently and cost-effectively as possible.

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Growth and Transformation
at Primark

We're on a journey to bring maximum joy at minimum cost to more customers all over the world.

We're setting up exciting new processes and expanding our passionate teams, and now we're looking for more ambitious people who will help drive us into the future.

Bring these skills to Supply Chain at Primark, and grow your career alongside us

  • An understanding of automation to drive data-based decisions
  • Large team people management and day-to-day leadership
  • Management of large-scale, multi-faceted projects
  • An analytical mindset
  • Experience with warehouse management systems
  • Problem-solving! The ability to think conceptually to put a solution into action and manage change

Some cool bits of info

Interesting Facts

Annually, we ship around 130k containers from 26 sourcing countries.

We have 9 global depot destinations 8 in Europe and 1 in the US with plans for more in the future.

Our supply chain includes 500 suppliers with 880 supplier factories and 130+ colleagues on the ground in those countries.

Key Projects

Automation: As we're growing to 530 stores by 2026, we need our depots running as efficiently as possible. Our goal is to automate 50% of our depots in the next 3 to 4 years.

We’re looking into technology such as robotics to support how our depots run.

We're adding 4 depots to our network to cater to our increasing number of markets.

Where you’ll find us

Primark's central teams are based in the UK and Ireland. But we also have on-the-ground teams in Bangladesh, China, Spain, Turkey and the Netherlands – so we can keep an eye out throughout our entire supply chain process.

Supply Chain is a massive team, and it takes all sorts of people to ensure we're as cost-effective and efficient as possible. These are just some of the roles that make up these teams:

  • Project Managers
  • Supply Chain Analysts
  • Inbound Destination Managers
  • Supply Chain Managers
  • Programme Managers
  • Customs Classification
  • Transport Managers
  • Finance Managers
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