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People and culture
at primark

Two individuals standing side by side

What's People and Culture at Primark all about? Well, who better to explain it than our Group Director of People and Culture, Lorraine Culligan:

"Each day as a team we work together to ensure our people-first approach is in everything we do – from hiring and managing talent to focusing on colleagues’ learning and development. With a focus on connecting with and supporting our people, the P&C function at Primark is a true partner to both our colleagues and the rest of the business. We're developing our leaders for the future as Primark continues to expand and grow."

Care and empathy are front and centre of all our decisions as we strive to meet the changing needs of the business. We always try to prioritise the outputs of our colleague survey and focus on our colleagues’ health and wellbeing.

We credit our success to the strong relationships we foster and how we protect and evolve our culture to keep our people feeling valued, appreciated and trusted. Together, these elements will be critical to maintaining an engaged employee community in the future."

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OUR BUSINESS AREAS

BUSINESS PARTNERING

Because we're all about the impact

We're on a transformation journey – and our big goals require ambitious, bold, curious and passionate Primark colleagues on board! Our People and Culture Business Partnering team enables us to keep those employees at the heart of everything we do. They're delivering with impact for real change.

These teams are located all across our 17 markets, working on strategies and projects that drive our way forward. They support all parts of our business, from Head Office to Retail teams all over the world, as they bridge the gap between our policies and strategic needs to maximise our people's – and our company's – potential.

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TALENT

Because here's where you'll grow

Talent at Primark consists of Talent Acquisition and Talent Development, and they're working to perfect the candidate-to-colleague journey. We're forward-thinking, so not only do we want to attract incredible talent, we want to help them develop the skills that will help them thrive in the future. Our vision is an inclusive, integrated experience that elevates our brand and finds and retains our valued Primark people.

Talent Acquisition builds our credentials as an employer of choice, hiring people who will thrive at Primark, now and in the future. Talent Development inspires our colleagues to grow on their career journey, with innovative learning solutions that will improve their skills and our business.

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ORGANISATIONAL DESIGN

Because you’ve always got a plan

Organisational Design is crucial to the future of Primark – our strategy enables smart, cost-effective solutions that solve our complex issues and improve our organisational performance, even as we keep growing. Now that's evolution, our way.

This team is comprised of subject matter experts, impacting our large-scale organisation design, transformation, department realignment and operational value. It's all about consistency, efficiency, and the improved organisational performance that keeps our people thriving.

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LEADERSHIP AND CULTURE

Because you put people first

We support our Managers and Leaders to have the best possible impact on our people, their personal growth and their career journeys. Working across Primark, we help our colleagues create a brilliant environment that fosters meaningful relationships and fuels our strategic ambitions.

We live by our values: Caring, Dynamic, and Together. It's all about high colleague engagement, morale, and most importantly, happiness.

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INTERNAL COMMUNICATIONS

Because when you speak, people listen

We're storytellers, sharing Primark's narrative in a way that makes our colleagues feel proud of our journey. Internal Communications has a broad scope – we focus on colleague engagement, diversity and inclusion, and charitable partnerships as an integral part of Corporate Affairs within People and Culture.

We're always people first; from listening to what our colleagues need to thrive, to our partnerships with other departments, everything we do serves to champion inclusivity. Because at Primark, everyone belongs. We have a responsibility to use our scale and platform for good, and that starts with authentic partnerships. It's collaboration. Growth. Respect. It's our way.

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EXTERNAL COMMUNICATIONS

Because we love our story

External Communications at Primark is comprised of External Communications, Sustainability Communications, Public Affairs, and Digital Communications. We like to think of ourselves as the guardians of Primark's reputation – protecting and promoting it. If you're bold, confident and ambitious, you'll make waves on our team as we communicate with our customers, the media, suppliers and other stakeholders like the government, NGOs and policy-makers.

We tell the Primark story – our strategy, purpose and values, and how they impact our international growth plans, the products that define us, and how we move forward sustainably. Here's where you belong – because you make people stop and take notice.

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REWARD

Because our people are at the heart of what we do

At Primark, our benefits are curated with our diverse colleagues in mind. From awareness building and workshops and support in all aspects of your life to discounts in-store, there's something for everyone.

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WORKSPACE AND TRAVEL

Because your impact can be world-wide

Our Workspace and Travel teams provide core operational services to all colleagues, ensuring best practices are followed to ensure optimum working conditions. Here, you'll be involved in both strategic planning and day-to-day operations for the building as well as managing and leading change as we move forward on our ambitious growth journey. Our business is global, so our people must be too – help them travel safely across the world! If you're detail-oriented, confident, and love meeting people, this is where you'll thrive.

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Two individuals standing side by side, hands tucked in their pockets.

Why People and
culture at primark?

Because every day offers something new.

The variety of these teams is extensive – and your opportunities to grow will be endless. Expect to:

  • Partner with senior leaders
  • Learn from diverse colleagues
  • Collaborate across borders
  • Share knowledge on a global scale
  • Lead on multiple projects that have a lasting global impact
Female with glasses next to laptop smiling

We're growing to 530 stores over the next few years which brings a huge opportunity to get involved in transformational projects and really build your global skills. You’ll play a big part in the ever-changing world of Primark. And we’ll play a big part in progressing your career beyond limits.

Expect fresh challenges that will inspire you to learn, grow, and evolve along with us. The pace is fast, the people are fearless, and the projects are far-reaching.

WHERE TO FIND US

Our global teams are in our UK and Dublin Head Offices. They work closely with the P&C colleagues that make up our in-country teams in each market we're in.

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Meet Our
Colleagues

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