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Project Manager

Project Manager - Retail
Purpose of role: The Project Manager will be responsible for understanding business processes and applications, analysing the business needs of internal clients and stakeholders to help identify business problems and propose application solutions. It requires an ability to understand business processes (as is and to be) and ensure they are understood and fully documented to allow the organisation to achieve its goals. The role also requires project management capabilities that will enable them to manage a project from initiation through sign off. The role requires strong analytical and communication skills to ensure effective engagement with a diverse stakeholder group.

Reports to: Projects & Improvements Manager
Location: Dublin
Key Responsibilities:
  • Develop a strong understanding of our existing system and application landscape as a building block for future solutions.
  • Work with internal and external teams to help research, plan and deliver detailed business requirement documentation to ensure project requirements are met.
  • Using interviews, workshops, documentation reviews, business analysis and business process evaluations to gather business requirements.
  • Work with and challenge business units on their assumptions to help deliver solutions for their current and future needs.
  • Project manage the process from initiation through to sign off, adhering to all PMO requirements.
  • Working with information gathered from multiple sources, be able to evaluate true business requirement from user request, ensuring that proposed solution is reconciled with all business inputs, resolving business conflicts as required.
  • Be able to draw requirements together into Business Requirements Documents using existing templates, making use of plain English, diagrams, process flows and scenarios so that the resulting document will be meaningful to the intended users.
  • Have the ability to work in a team collaborating on different aspects of a large project, ensuring that the objectives of all components are aligned, and that delivered solution will works as an end to end process.
  • Be able to take responsibility for managing aspects of project, managing resources, timelines, 3rd parties and delivering status reports, feeding into the overall project.
  • Successfully engage in multiple initiatives in parallel.
  • Use the knowledge gained in the analysis and design of the solutions to become one of the subject matter experts for solution being delivered.
Competencies, knowledge, skills & experience:
  • Educated to degree level (or equivalent).
  • Minimum 3 years’ experience in related field.
  • Demonstrate experience of gathering requirements and converting them into a product vision.
  • Show experience of Project Management role and an understanding of PMO requirements.

Essential knowledge, skills and experience:
  • Have strong analytical skills to interpret customer needs and translate into operational requirements.
  • Possess the ability to work alongside senior management at all levels within Retail, the business and external service providers / business partners.
  • Demonstrate strong planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales.
  • Have strong communications skills (written and verbal) – need to communicate at all levels within Retail, the business and external service providers / business partners.
  • Show flexibility in working location; travel within Europe may be required; and the role may also require occasional travel further afield
  • Ability to work flexible hours to support the business and the Retail Operations team.
Personal Attributes:
  • Highly organised, detail-oriented, possessing the ability to effectively prioritise projects and deliverables whilst meeting deadlines set by management.
  • Excellent planning and organisation skills, ability to multi-task, plan and prioritise work schedule for self and team and work within agreed timescales.
  • Excellent attention to detail and an ability to analyse and interrogate high volumes of data as well as demonstrating an ability to focus on higher level overview.
  • Proven ability in managing sensitive matters whilst ensuring all Primark information remains confidential to the business.
  • Be a collaborative team player with excellent interpersonal/communication skills, while demonstrating high levels of emotional intelligence and possess the ability to push back with professionalism. Proven ability in developing effective working relationships across all levels of the organisation.
  • Operates with a high level of integrity, diplomacy, tact and professionalism.
  • Effective and persuasive presentation skills, including the ability to present complex information in an understandable manner to all areas of the business.
  • Ability to lead, influence and coach others
  • Sound judgement, unquestionable ethics and integrity with high degree of transparency and trust
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