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Retail Operations Coordinator

Retail Operations Coordinator

Manage on-going air traffic control for any activity that may impact our retail stores. Work with stakeholders to analyse the impact of these activities and to assess the stores’ capacity to support and deliver.

Key Responsibilities:
  • Create, manage and communicate a full operational calendar which incorporates all upcoming activity including business as usual, events, activities and other major initiatives and projects
  • Provide cross functional visibility of all launches, marketing initiatives, stores openings, store events, etc to make sure that Retail Operations are the central point of contact on all relevant retail information
  • Track all business initiatives, existing and proposed and, working with the retail operations team, agree timescales for roll-out to stores
  • Provide an effective link between the Support Office and stores by administering agreed rules of engagement and ensuring that relationships are effectively managed and harmonious
  • Act as a conduit for all operational information flows including providing ongoing air traffic control for any activity that may affect store workload
  • Provide financial analysis and analytical support to the Retail Operations function
  • Own the Retail Management store hierarchy and store contact details
  • Represent Retail in a professional and positive approach with other business functions

Essential knowledge, education, skills and experience:
  • Ideally retail experience
  • Have 3 plus years’ experience in an administration role, ideally in a fast paced organisation
  • Highly organised, detail-oriented, possessing the ability to effectively prioritise projects and deliverables whilst meeting deadlines set by management
  • Business related qualification - desirable but not essential
  • Have a good level of business acumen and a genuine interest in the retail industry
  • Excellent planning, communication and organisation skills, ability to multi-task, plan and prioritise work schedule for self
  • Positive ‘Can Do’ attitude
  • Strong attention to detail, professional and calm under pressure
  • Confident, pro-active, organized and professional attitude
  • Ability to use own initiative is essential
  • Proficient in MS Word, Excel, Outlook, and PowerPoint
  • Ability to work in a team environment
  • Experience in working as part of a diverse and geographically dispersed team

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