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Supply Chain Planner


Role: Regional Inbound Co-ordinator

Purpose of role: Co-ordinating port/airport to depot freight operations within a defined destination region

Reports to: Destination Operations Manager

Based: Dublin or Islip ( Northamptonshire)

Key Responsibilities:
  • Plan and coordinate the inbound freight operation from port/airport of arrival through to delivery into Primark depot(s) or other delivery locations within a defined destination region .
  • Coordinating the assigned depot(s) intake plan, forecasting, prioritisation of merchandise, and general depot queries.
  • Liaise with multiple freight service providers across the relevant operation
  • Development and completion of relevant MI data and reports.
  • Ability to analyse data and identify key insights to aid operational performance.
  • Managing performance and operational relationships at key account manager level across UK, ROI, Europe and US as relevant.
  • Finding and delivering any continuous improvement initiatives and opportunities.
  • Input into and maintain standard operating procedures across all relevant modes and service providers.
  • Monitor the agreed KPIs both internal and external ensuring we maintain the highest level of OTIF performance
  • Support Operations managers in operational reviews with all relevant service providers which could be weekly/monthly/quarterly
  • Support training requirements for buying and merchandising teams on supply chain systems.
  • Understand your part of the overall operating budget, c. £120M (sea, air, road & rail) through controlling the efficient spend of agreed standard costs and managing out all exceptional costs such as demurrage, detention and storage.
  • Liaising with the Customs team to improve the availability of cleared shipments in all destination markets.
  • Staying informed of developments in the freight industry relevant to your regional coverage.
  • Continually seeking to improve speed to market lead times across your operation
  • Monitor and maintain the highest level of data integrity within our systems by effectively monitoring the data interfaced by our service providers
  • Working seamlessly with our Supply Chain teams at origin who are on the ground to execute the process and procedures we set centrally.
  • Provide operational subject matter expertise to the wider Inbound and Supply Chain teams
The ideal individual will have:
  • Strong operational experience within a Global freight operations environment with a minimum 1-2 years in a relevant field
  • Excellent and up to date knowledge of port to depot operations both ocean and air
  • A proven track record in improving performance within previous operations that you have worked in
  • Excellent planning skills and be able to think and anticipate several weeks ahead of time.
  • Experience of large multi-site / network operations
  • Good knowledge and awareness of Health & Safety requirements in a transport and warehouse environment.
  • Proficient in MS Word, Excel, Outlook and PowerPoint.
  • Attention to detail and accuracy.
  • Excellent communication skills both written and verbal.
  • Interpersonal skills - discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally
  • A flexible approach to work and be capable of managing priorities.
  • Retail or other fast paced environments desirable
  • Excellent all round problem solving & influencing skills
  • Ability to work on own initiative
  • Commercially focused considering end to end costs
  • Ability to work cross functionally within a team
  • Have a desire to travel and inspect operations for yourself first hand
  • The ability to ask good questions and understand what a good response sounds like

Core Skills
  • Educated to degree level with 1-2 years of experience in a similar or equivalent role
  • Experience working in a retail or FMCG focused head office environment desirable
  • Advanced Microsoft Office skills (particularly Excel and Powerpoint)
  • Excellent organisational, prioritisation and time management skills
  • Ability to review and contribute to new process that will deliver beneficial change
  • Cultural awareness and sensitivity
  • Excellent problem solving, tactical thinking and planning skills
  • Relationship builder both internally and externally with strong influencing skills
  • Experience of working in a fast paced supply chain environment
  • Strong administrative skills
  • Effective communicator - 2nd language skills a benefit



We are fully committed to supporting people with a disability in applying for our vacancies. If you have a disability and require support throughout the recruitment process you can contact us here disABILITY@primark.co.uk and let us know what adjustments you may need.
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