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ICT Supply Chain Domain Architect

Domain Architect – Supply Chain

Purpose of role: This role is to join exist Supply Chain ICT team and drive and influence the development of Business and ICT Strategy within Primark Supply Chain. Advising, designing and governing the solution landscape to ensure ICT solutions directly support business vision. This role will support the IT Leadership team reporting to the Business systems manager for Supply Chain. The person will provide hands on management and control of the architecture process and strategic direction with Supply Chain ICT ensure the future proofing of Primark’s IT systems. Supply Chain have an impressive vision for the next 10 years which will continue to modernise Primark capability and utilise digital ways of working to achieve objectives.

The Domain Architect will represent ICT working with the Supply Chain leadership team members and cross functional areas of the business to produce the Strategic Roadmap for the domain. The role also works on projects to ensure they are delivered to the agreed architecture within Primark. A key responsibility will be to report architectural options to stakeholders and also prepare and present cost-benefit analyses to support current and future solution models.
The role has task management ownership with solution architects and ensuring the solutions support the roadmap is a large part of the role.
Close working with the Business Systems Manager (BSM) to ensure that all projects are on the roadmap and technically sound.


Reports to:ICT Supply Chain Portfolio Manager
Key Stakeholders: Enterprise Architect, Supply Chain leadership team, ICT Leadership Team.
Key Responsibilities:
  • Provides thought leadership in IT strategy, development models, cost-optimisation, innovation and efficiency improvement.
  • Provides detailed guidance to multi-functional teams through project planning and other large collaboration efforts. Fosters an environment of open communication and problem solving.
  • Develops long term vision of technologies and solutions. Collaborates with IT leadership in planning and implementing of technology roadmaps. Assists the team in researching solutions, solicits input from outside industry experts and recommends solutions to meet business requirements.
  • Introduce new technologies into Primark where required and show value to Primark at both cost and functional levels.
  • Ability to provide direction and take design ownership for projects which is delivered by a highly technical team that supports a complex environment.
  • Negotiate with key stakeholders involving prioritisation of projects and resources.
  • Responsible for identifying cross directorate and cross project dependencies, risks and activities and negotiating resolution to conflict.
  • Development of roadmaps for the whole business and designs and solutions at technical level.
  • Support Legal and Commercial in purchasing decisions to the benefit of Primark
  • Providing Technical design assurance for new project and technical system upgrades and enhancements for both the business and suppliers, particularly in the area of SaaS. Thus ensuring standardisation of system delivery.
Essential knowledge, skills and experience:
  • Educated to degree level in a Computing or business discipline or equivalent.
  • Experience of mission critical High Availability design and deployment in large transaction volume environments
  • Previous experience of managing complex integration projects in a highly pressurised environment is a prerequisite.
  • Experience of setting and managing project development with a wide range of vendors to support solutions in a multi-country environment
  • Previous experience of managing large scale development projects is essential.
Personal Attributes:
  • The IT Enterprise Architect must be an excellent communicator, an effective problem solver and be well able to motivate an existing strong technical team.
  • Experience in TOGAF and ITIL methodologies and delivering using them
  • Ability to communicate effectively in writing and verbally to a wide range of people at all levels including communicating complex technical issues to non-technical user base.
  • Experience of vendor management necessary.
  • Experience identifying and understanding user issues and managing user expectations.
  • Strong people skills –team leadership as well as team player.
  • Pro-active and hands on - responds purposefully to events.
  • High level of energy, curious minded, a positive can do attitude.
  • Ability to operate within a highly pressurised and fast paced environment, consistently delivering results and achieving corporate objectives on time and within the agreed parameters.
  • Sharp awareness of commercial reality; while being innovative and forward thinking.
  • Ability to travel within Europe and work flexible hours as required.
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