People often ask us how we can offer such great prices while running an ethical business. We believe in affordable fashion that’s available for everyone – but not at the expense of the many people who help make our products.
Fair pay, safety, and healthy working conditions are essential to our mission. That’s why we require all of our suppliers and the factories who make our clothing to meet internationally-recognised standards. Even though 98% of factories making our products also manufacture for other brands, we don’t take any chances or cut corners. That’s why our Ethical Trade & Environmental Sustainability team conducts around 3,000 supplier audits a year to monitor compliance.
We’ve also been an independent Ethical Trading Initiative member since 2006, and have been recognised as its leader since 2011. We expect every partner to abide by its Code of Conduct, which includes zero tolerance for child labor, caps the number of hours employees can work each week, and upholds their right to join a trade union.
More than committed
With more than 100 experts on our Ethical Trade and Environmental Sustainability team, we’re involved with a number of great initiatives. In addition to the Ethical Trading Initiative, we support the Textile Alliance, the Sustainable Apparel Coalition, and the Greenpeace Detox campaign just to name a few. We recently joined the German Partnership for Sustainable Textiles, and are also a founding member in the ACT initiative for fair wages. As a member of the Bangladesh Accord on Building and Fire Safety, we’re championing the sustainable improvement of working conditions in Bangladesh’s garment products manufacturing industry.
Doing our part to take care of the planet is a big deal to us. From the initiatives we support to the practices we put in place, sustainability is at the heart of everything we do.
So far, we’ve recycled:
of the waste generated by our stores and warehouses is either recycled or beneficially reused.
We source from 1,000 factories that are in line with our environmental code of conduct, which contributes to 700,000 jobs across four continents. We donate any unsold merchandise to the Newlife Foundation in Europe and KIDS/Fashion Delivers here in the US.