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Meet Aoife. IT Delivery Manager.

I was working in Australia as a Project Manager and when I moved back to Ireland, I was looking for something similar. I’d always loved Primark and whenever I visited from Australia, I always used to leave space in my suitcase to buy things to take back!

So, I applied for a job here as a Business Analyst and got it. A year later, was offered the position of Project Manager. Since then I have moved onto an Oracle programme as a Delivery Manager.

Getting things done

When we’re developing an existing system, we’ll use the same vendor, but if it’s a new one for a project I'm managing, then I’ll get involved in the selection process. I recently moved onto a major five-year Oracle programme and we work a lot with third parties to get them all onsite and coordinating with the main provider.

One of my biggest achievements involved opening a new depot in the Netherlands. We had to make a lot of changes to existing systems to support the opening and there was quite a bit of pressure to get it all done on time, in coordination with the UK teams and our third-party partners. It was an incredibly challenging project, but we got through it successfully and made all the changes so it went live on time. It was a high visibility piece of work, so it was very rewarding to get it done properly.

Aoife at work

Fast moving

Things move quickly. One moment it’s Monday morning, next it’s Friday afternoon and then suddenly six months have gone by. Things change regularly, so you need to be open to change and not precious about your project plan. Even a massive long-term project like the Oracle one I’m working on will change in response to business needs. You just have to roll with it.

This means it can be a pressured environment. Primark expect a lot from you, but they give a lot back, too. The Dublin Head Office is a fabulous building and a great environment. I’m in the choir, there’s a book club, a running group, fitness classes – it really is a fantastic place to work and there’s lots going on.

Things change regularly, so you need to be open to change and not precious about your project plan.

Understanding the business

There’s such a variety of work to do that you learn as you go. I really like this, because it gives you lots of opportunities, so you’re never going to be bored.

As part of my induction, I spent a day each in a depot and a store to find out how those parts of the business work. This is really important – particularly for Head Office staff – because the store is the bigger part that we’re all supporting. It can be easy to forget this when you’re concentrating on your own job, but spending a day there gave me an insight into what it’s all about and essentially, what I’m here for.

Other reasons to join

Your experience at Primark is about so much more than your job. It’s also about our people and our culture. Our beliefs as a business and our aims for the future. It’s about all the exciting, empowering, amazing things that make us who we are – and you who you are.

The reason I wanted to join Primark was because it was a growing brand and there was huge recruitment and investment going on.

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