People & Culture Project Lead – People Operations, Technology and Process

Our People and Culture teams are right at the heart of what we do. Surrounded by some of the best people and culture specialists in the industry, you’ll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.

The purpose of this role is to represent the People Operations Technology and Process function in major programmes rolling out in the organisation. Act as the key point of contact for all decisions relating to People Technology and Process, assess the change impact and outputs needed from the function.

What You’ll Get

The world is changing and it’s important we support our colleagues. People are at the heart of what we do at Primark so it’s essential we provide the right environment for you to perform at your best. That’s why we offer benefits that put you first

Some of our benefits are:
27 days of leave, plus bank holidays and if you want, you can buy 5 more.
Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria.
Primark Perks – Discounts with some local partner business to our offices

What You’ll Do:

• Work with the project team to agree P&C process design across the key elements of the project including core process, KPI’s and reporting requirements
• Participate in the various project forums, workshops and design sessions to identify decisions needed on process and dependencies across P&C
• Lead the decision-making activities required within P&C and provide decision outcomes to the project in a timely manner
• Validate decision outcomes with relevant stakeholders e.g. COE’s, In country teams, Finance etc
• Coordinate across concurrent P&C / Payroll programmes to secure alignment on dependencies, data, process and practice
• Work with the Project Team to deliver the right roles and permissions that reflect P&C needs, data owner and SME for the agreed security model
• Partner with the Data Analytics team to align on the implementation of P&C data retention matrix and policy
• Work with the Head of People Operations Technology & Process to agree a framework for P&C data to remain accurate and up to date
• In conjunction with the Change management project roles – identify the key process changes and agree approach for embedding new processes within P&C including training materials, job-aids, SOWs, roll-out workshops, etc.

What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Systems interest and/or experience.
• Operational knowledge of P&C systems
• Familiar with all Global P&C processes
• Experienced in P&C administration

Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of diverse, passionate, and talented individuals where you’ll truly belong, collaborating on projects that will shape the future of our industry. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark.

Apply to be part of our future and we’ll help you develop yours.

If you need any reasonable adjustments or have an accessibility requests, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.

125697BR