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Packaging & Compliance Co-Ordinator

Packaging and Compliance Coordinator
Reports to:Packaging and Compliance Manager
Location: Islip


As part of our continued commitment to deliver “Amazing Fashion and Amazing Prices” the smooth and efficient flow of goods through our supply chain is essential. Primark require a Packaging and Compliance Coordinator to support with all aspects of transit packaging and Supplier compliance to our packaging and delivery requirements.

The successful candidate will develop a detailed end-to-end understanding of product movement through our Supply Chain, engaging with stakeholders all the way from factory to shop floor. In particular they will have regular collaboration with Suppliers, Freight Managers, Depots, Buying & Merchandising, Quality, Sourcing, Environmental, Procurement and key colleagues in the Supply Chain team.


They will have an in-depth understanding of transit packaging and support not only with improving efficiencies to minimise end-to-end cost and maximise speed, but also support workstreams focussing on packaging material sustainability, as part of the Primark Cares initiatives.

What You’ll Do:
  • Management of general enquiries from suppliers relating to packaging and packaging/delivery compliance
  • Proactive investigation of non-conformance reports raised by origin CFS, Primark depots and Head Office, relating to packaging quality or source of packaging.
  • Analysis of data and proactive actions including creation of scorecards/dashboards, contacting and meeting Suppliers (or Freight Managers) who are causing the issues. Ongoing training of depot inbound/compliance colleagues, and regular feedback to the depots on relevant packaging and compliance developments via a newsletter/noticeboard
  • Developing and updating guidelines on packaging and delivery standards best practice, with key focus on efficiency and sustainability
  • Managing periodic updates to the Supply Chain Handbook for Suppliers, working cross-functionally within Supply Chain to gather and compile updates into a central document and arrange for it to be issued to the Supply base.
  • Barcode Project Support to suppliers and labelling vendors, and building robust system knowledge
What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
  • Experience in retail supply chain, particularly a packaging, technical/quality or logistics role
  • Ideally experience with garments, with an understanding of different fabrications, and packing methods to achieve best presentation in store
  • Ability to use own initiative
  • Excellent all-round problem solving & influencing skills
  • A flexible approach to work and be capable of handling multiple priorities in a fast-paced environment
  • Experience and confidence to present and deliver training to large groups of people
  • Ability to identify and challenge Suppliers when they are not adhering to set standards
  • Able to manage conflict with strong resilience and good negotiating and influencing skills

Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of diverse, passionate, and talented individuals where you’ll truly belong, collaborating on projects that will shape the future of our industry. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark.

Apply to be part of our future and we’ll help you develop yours.

If you need any reasonable adjustments or have an accessibility requests, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.



All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.

Job ID: 124656BR






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