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Learning & Development Delivery Specialist

Boston, Massachusetts

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JOB DESCRIPTION

Job ID 146191BR

Job Status Employee - Permanent

Category Administration

Date posted July 15, 2025

JOB DESCRIPTION

Learning & Development Delivery Specialist

Learning & Development Delivery Specialist – US
Because we strive to put people first.
Culture, our way.

People & Culture at Primark
What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Do as a Learning & Development Delivery Specialist
In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:
  • Plan, coordinate, and roll-out L&D programmes and initiatives for store colleagues (and regional office colleagues where applicable) - including onboarding, technical knowledge, customer experience, and leadership development.
  • Facilitate training sessions, workshops and other learning events, using a variety of engaging and interactive methods.
  • Where appropriate, support the design and development of learning solutions to meet specific business requirements.
  • Coordinate logistics, communications and other requirements for in-person training sessions and workshops in market.
  • Evaluate the effectiveness of training initiatives and make data-driven recommendations for continuous improvement.
  • Support the marketing and management of Primark’s learning management system for colleagues across the market.
  • Stay up to date with industry best practices and emerging learning technologies to enhance the delivery and impact of L&D programs.
  • Support the marketing and management of Primark’s learning management system for colleagues across that market.
  • Liaise with P&C operations to ensure that all learning activities are recorded and tracked appropriately.
  • Deputize, as required, for the L&D Delivery Manager.

What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
  • 3+ years’ experience in L&D roles, including leading the design and delivery of a variety of different training initiatives.
  • Good understanding of corporate and retail learning principles and best practices.
  • Impactful communicator, presenter, and facilitator, with the ability to engage diverse audiences.
  • Amazing people partner who can collaborate effectively with colleagues at all levels.
  • Able to manage timely delivery of strategic initiatives in a challenging environment, and able to deal with rapid change, complexity and ambiguity.
  • Experience working in a multi-site environment and/or working with a distributed workforce.
  • Passion for people development.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

Important Details
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

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