Reward Partner

Reward Partner

• Leadership: Leads, advises or guides more junior members of the reward team.
• Client Management & Stakeholders: Accountable for client group/s and first point-of-contact for P&C community within client group/s. Proactively and continuously develops strong and constructive relationships. Monitors and responds to emails. Implements solutions by coordinating with other departments such as Payroll, Technology and other P&C colleagues. Proactively and continuously develops strong and constructive relationships.
• Policy & Processes: Interprets global policies and ensures their effective application for client group, resolving the client issue. Rarely, and in cases of non-resolution, escalates challenges to policy. Develops recommendations for new or existing global policies. Provides guidance to P&C Colleagues on the correct application of policy. Coordinates and tracks all reward related processes for client group/s. Ensures all processes within own area of accountability are clearly documented as a shared resource and are always up to date.
• Reward Cycles: Ensures the overall success of the reward cycle by running the review processes for client group/s, ensuring full synchronisation with peers and overall deadlines. Contributes to all elements of the process including planning, tracking and mitigants.
• Communication: Independently drafts and occasionally delivers high quality written communication including decks that encompass analysis and narrative. Ensures that all communication is clear and accurate enabling the client group to make appropriate decisions. All queries are responded to effectively.
• Analysis: Creates or reviews high quality reports. Models the costing, budgeting, forecasting and reporting for client group/s. Assists the delivery of all statutory reporting requirements including calculations, analysis and presentation. Independently suggests and prepares reward options for client group/s. Evaluates or levels jobs and explains job architecture rationale to client group.
• External Analysis: Keeps up to date with all market trends and relevant legislation and advises client group as appropriate. Creates and advises on pay ranges and bonus structures. Provides ad-hoc advice on market rates for roles. Completes the survey submission to external benchmarking providers.
• Operational & Vendors: Undertakes all operational requirements within role and as and when required. Works closely with third party vendors within agreed service level. Contacts vendors on routine matters to resolve queries. Sets up POs and administers invoices and related activity. Prepares budget for external vendors.
• Other: Performs all other reward duties and projects as assigned from time to time. Anticipates hurdles and suggests mitigants and solutions. Proactively suggests changes to policy and practice to improve the client experience, enhance accuracy and ensure strategic alignment.

• Highly numerate and analytical with strong interpersonal and planning skills
• Solution focused, attention to detail and right first-time attitude
• Exceptional verbal and written communication ability in order to explain aspects of reward in a clear, compliant and risk-free manner
• Demonstrated ability to build rapport with internal clients and other colleagues
• Collaborative approach, effectively working with others to achieve team success
• Ability to plan, schedule and arrange own activities to accomplish objectives
• A flexible approach and adapting of role to meet current and future business needs
• Takes on new tasks as required and demonstrates flexibility and willingness to adapt to change.
• Seeks out trends in the reward arena including industry networking
• Has a solid understanding of all Total Reward policies and principles
• Advanced capability in using MS Office (PowerPoint, Word and Excel)
• Strong general IT and Digital awareness
• Exceptional knowledge of the regulatory, tax or compliance rules governing key aspects of reward and stays current with developments in these areas
• Strong relationship management skills including the proven ability to quickly build strong personal networks with clients and peers.