Vendor System & Process Trainer

Because we strive to put people first.

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:

1. 27 days of leave, plus bank holidays, and if you want, you can buy five more days to enjoy
2. Good Working, the opportunity for a 2 pm early Friday finish, and a subsidised cafeteria.
3. Primark Perks – Discounts with some local partner businesses to our offices

What You’ll Do:

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

• Deliver engaging vendor-specific training on current and future buying systems and processes.
• Schedule new vendors for training courses or provide them with fun self-led materials.
• Manage new vendor setup, including MSD tickets, to ensure they're ready to go.
• Handle training queries from vendors with efficiency.
• Create and manage training plans and send out invites to new vendors.
• Structure and manage processes for all system training requirements.
• Deliver system training courses via Teams or in person, ensuring high-quality standards.
• Evaluate training effectiveness regularly and update materials as needed.
• Create and deliver best practice sessions to keep everyone on track.
• Answer day-to-day queries on system and process issues.
• Maintain updated training records on a shared site.
• Track completed training courses for end users.
• Conduct follow-up sessions with vendors to ensure training effectiveness.
• Support cross-functional training management and administrative tasks with enthusiasm.

We want every person in our organisation to feel like they’re making a key contribution. Here are some of the experiences and skills you’ll need for the role:

• Minimum of 4 years experience in a Buying role dealing with Vendors across EMEA and APAC
• Training experience in development or delivery.
• Experience with Flex PLM is desired
• Effective communication abilities that allow for clear explanations of technical jargon.
• Open and collaborative
• Highly organised with the ability to effectively prioritise tasks and deadlines.
• A comprehensive understanding of the main business processes
• Experience in presenting complex information to a variety of audiences.
• Strong ability to present information clearly to diverse stakeholder groups.
• High attention to detail and always looking to make improvements to training content or delivery mode.

Ready? Great - because we can’t wait to see what you can offer. You’ll be joining a team of diverse, passionate, and talented individuals, collaborating on projects that will shape the future of our industry. If you’re excited about this role but don’t meet all the criteria, we still encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team can determine where your skills may fit in at Primark.

Apply now to be part of our future and we’ll promise to invest in yours!

If you need any reasonable adjustments or have any accessibility requests, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.