Franchise Co-ordinator

Because you can see how we can be better. Innovate, your way.

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Reporting into the Head of Franchise, the Franchise Coordinator will be responsible for the coordination of the Franchise team and their deliverables. This role involves supporting relationships with franchise partners Alshaya across entry to the Gulf Corporation Council (GCC) and supporting future growth initiatives. The Franchise Coordinator will ensure all activities align with the overarching company governance framework.

What You’ll Get

The world is changing and it’s important we support our colleagues. People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Do:

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

1. Act as a representative and point of contact for the Franchise team, liaising with stakeholders and other business functions in supporting the delivery of key projects.
2. Responsible for diary management, workshop co-ordination and planning for the team, including arranging sessions and booking meeting rooms and other facilities.
3. Completing presentations (PPT, Word, Excel), meeting agendas, meeting minutes and follow up requirements in a timely and efficient fashion.
4. Organising logistics for inter-team and wider company collaboration events.
5. Act as a sounding-board for the Head of Franchise, discussing the approach to key strategic initiatives, events, and stakeholder engagement. Offer insights and feedback to support decision-making.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

1. 3+ years experience in a busy office environment
2. Highly organised and detail-oriented, with solid planning skills to prioritise projects, manage schedules, meet deadlines, and analyse data while maintaining a high-level overview.
3. Effective at managing sensitive matters whilst ensuring all Primark information remains confidential to the business.
4. Be a collaborative individual with effective interpersonal/communication skills, while demonstrating high levels of emotional intelligence and possess the ability to diplomatically assert ideas with professionalism.
5. Capable of rapidly understanding and integrating new information, and effectively navigating situations with unclear or incomplete data.

Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of diverse, passionate, and talented individuals where you’ll truly belong, collaborating on projects that will shape the future of our industry. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark.

Apply to be part of our future and we’ll contribute to you developing yours.

If you need any reasonable adjustments or have an accessibility requests, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.

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