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Regional Facilities Manager

Warsaw, Poland

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JOB DESCRIPTION

Job ID 142225BR

Job Status Employee - Permanent

Category Retail Operations

Date posted May 3, 2025

JOB DESCRIPTION

Regional Facilities Manager

We are Primark – a leading fashion retailer, known for rapid growth and incredible style at unbeatable prices. With over 460 stores across Europe and the US, we take pride in our vibrant, inclusive culture and our commitment to people and the planet. We believe in empowering our colleagues to create exceptional shopping experiences for our customers.

At Primark, we do things our own way — with inclusive spaces, a people-first culture, and a bold, growing business. We’re passionate, dynamic, and committed to building something special together.

We are looking for Regional Facilities Manager to join our team in Warsaw Regional Office.

As a Regional Facilities Manager for Poland, Czech Republic, Slovakia, Germany, and Austria, reporting to the Senior Retail Facilities Manager based at our Dublin Head Office, you will be responsible for managing Facility Management suppliers, contracts, and partnerships, ensuring optimal service delivery and operational efficiency.

What You’ll Get?
We provide the right environment for you to thrive. Our benefits put you first:
  • Autonomy & Ownership: the freedom to bring your ideas to life.
  • Growth & Development: your growth matters. We offer trainings, international projects, and daily opportunities to use English.
  • Well-being support: your mental and physical health is a priority. Through the “Let’s Talk” Employee Assistance Program, you’ll have 24/7 access to well-being, legal, financial, and mental health support.
  • Amazing Culture & Values: we care deeply, act bravely, and succeed together.
  • Stability & Rewards: we offer stable employment, a competitive salary, a comprehensive benefits package, and a colleague discount.
  • Working model: Hybrid after Induction period.
Your responsibilities will include:
  • Managing Facilities Management (FM) operations across five countries: Poland (7 stores), Czech Republic (3 stores), Slovakia (1 store), Germany, and Austria.
  • Deliver the day-to-day management of FM supplier contracts, ensuring that contractual service delivery standards are met across all sites.
  • Ensure that the FM suppliers responsible for operational and reactive issues manage all tasks efficiently and effectively.
  • Ensure stores remain operational by managing supplier activities, minimising downtime, and responding swiftly to emergency situations, including out-of-hours call-outs.
  • Organise monthly operational review meetings with suppliers to discuss performance, address issues, and identify opportunities for improvement.
  • Monitor spend across all FM services, including planned and reactive maintenance, statutory compliance, CAPEX projects and cleaning, and take corrective action to prevent budget deviations.
  • Drive a culture of continuous improvement within the FM supplier base by identifying areas for innovation, efficiency, and service enhancements.

What You’ll Bring?
  • Facilities Management Expertise: Minimum of five years’ experience in managing FM supplier contracts, with extensive ability in contract management and multi-site service delivery.
  • Supplier & Contract Management: Effective management of large, complex FM contracts, ensuring service delivery standards, compliance, and budget adherence.
  • Budget Management: Experience managing large Capex and Opex budgets, with proficient financial skills and cost control capabilities.
  • M&E Knowledge: Proficient background in mechanical and electrical (M&E) services, with extensive experience managing complex, multi-unit retail estates.
  • Stakeholder Engagement: Advanced interpersonal and communication skills, with the ability to build relationships across a range of stakeholders and guide decision-making.
  • Languages: Very good command of English (German is a plus).
  • Willingness to travel across Poland, Czechia, Slovakia, Germany and Austria.

Excited? Great — because it’s energizing to put your talent to work in a growing, global business that helps people express themselves and belong.

Apply to be part of Primark’s future. Enjoy career growth, our way. Please send your CV in English.
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