JOB DESCRIPTION
People & Culture Business Partner
People and Culture Business Partner
Because we strive to put people first.
Culture, our way.
People & Culture at Primark
What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
What You’ll Get
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:
Let’s talk lifestyle: Option to join our pension scheme, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.
What You’ll Do as a P&C BP
In your role, The People and Culture Business Partner holds an integral role in delivering our transformation and people first strategy. Creating maximum joy for all colleagues. They work in collaboration with our business leaders and functional teams. Our BPs are the essential connection between business strategy, people strategy, internal and external best practices. With a strategic and commercial mindset our BPs add value through both their professional expertise and their leadership qualities.
Here’s a flavour of your day-to-day:
People Strategy
- Align People & Culture (P&C) plans with overall business culture and strategy.
- Collaborate with line managers and leadership to prioritize and deliver the people plan.
- Share insights and best practices across the P&C Business Partnering team.
- Build external networks to bring innovative P&C ideas into the business.
Partnership
- Establish strong, trusted relationships across the Primark business.
- Coach line managers to lead effectively and understand employee engagement.
- Maintain collaborative relationships with client groups, P&C colleagues, and COEs.
- Provide data-driven insights and solutions and manage employee relations systematically.
Talent Development
- Coordinate the annual performance management process for client groups.
- Support leadership development through coaching and Make Your Primark initiatives.
- Facilitate talent reviews to drive career development and succession planning.
- Identify training needs and collaborate with the Learning COE to implement solutions.
What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
- Trusted Advisor: Build strong relationships with senior leaders, acting as a thought partner and supportive challenger during times of change.
- Insightful Leadership: Elevate conversations with strategic, outside-in thinking that adds real value and drives accountability.
- Credible Presence: Be a confident, visible leader who influences and connects across the business.
- Effective Coach: Provide everyday coaching through powerful questions and active listening to help leaders grow and perform.
- Performance Support: Deliver pragmatic, in-the-moment coaching to enable leaders and teams to achieve their best.
- People Management: Lead by example with consistent guidance, care, and performance management for your team.
- Colleague Advocacy: Represent the voice of a diverse, multigenerational workforce and champion a people-first culture.
- Commercial Acumen: Make balanced, sustainable decisions that clearly contribute to business performance.
- Change Leadership: Drive transformation with agility, creating clarity and confidence in uncertain environments.
- Digital Fluency & Influence: Embrace digital tools, optimize systems, and influence across teams to deliver impact where it matters most.
Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
About Primark
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.
If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.
REQ ID: JR-2502
MEET YOUR COLLEAGUES
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May 02, 2024 Content Hub -
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Digital, Tech & DataWhether you love the possibilities of the latest tech, thrive with all the data in front of you, or digital marketing gets your creative brain going, there's a role for you at Primark. February 01, 2018 Related Content - Digital, Tech & Data Related Content - Digital -
Our Dublin Head OfficeRedesigned in 2015, this amazing hub is home to over 1,000 talented, interesting, and unique people who can't wait to welcome you to the team. Enjoy the fun, friendly, inclusive atmosphere, and all the incredible facilities that make our office so much more than just a workspace. July 12, 2024 5 minute read Article About us Primark Locations Content Hub Related Content - Head office -
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Harrish My Primark StoryFind out about Harrish and his role as our Senior Ethical Trade Executive - Western Europe, Africa and the Americas July 04, 2024 Article Our People Stories Ethical Trade Content Hub Related Content - Head office Related Content - Ethical -
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Nigel's StoryMeet Nigel, one of our Retail Assistants. Find out more about his story and what makes life at Primark different for him. July 10, 2024 Article Our People Stories In-store Content Hub Related Content - Instore -
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Let's Talk Adaptive with Ann Marie & ChristineAs part of our adaptive range launch, Ann Marie and Christine sat down to chat about their involvement in bringing the product to life. February 13, 2025 Article Our People Stories Values & Diversity Buying, Merchandising & Design Content Hub Related Content - Buying, Merchandising & Design -
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Meet Lauren, Our Ecommerce Trading ManagerWe caught up with Lauren to talk about her role within Digital at Primark. January 29, 2025 Article Our People Stories Digital, Tech & Data Content Hub Related Content - Digital, Tech & Data Related Content - Digital -
PRIMARK IS A TOP EMPLOYER!We're thrilled to be named a Top Employer for 2025 for a second consecutive year. February 19, 2025 Article Our People Stories Content Hub -
Leading with Values: Building Success TogetherMeet Julien and learn how he and his team have embraced our Values & Behaviours. March 26, 2025 Article Our People Stories In-store Content Hub Related Content - Instore -
Sandra's StoryWe sat down with Sandra, one of our Payroll Specialists to find out more about her career journey to date. April 16, 2025 About us Our People Stories Finance Content Hub Related Content - Supply Chain -
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Meet Jess, our Digital Visual Merchandising OfficerJess’s career journey has been filled with opportunities for growth. Starting as a Visual Supervisor in store and transitioning into the Digital Visual Merchandising world, Jess has taken every opportunity to advance her career. July 29, 2025 Article Our People Stories Digital, Tech & Data Content Hub Related Content - Head office Related Content - Digital, Tech & Data Related Content - Digital -
Early Careers placement recap: Ellie, Trainee Buyer Placement StudentEllie gave us a recap of her placement year with us before heading back to her final year at uni. She achieved so much in such a short period of time and had fun along the way. August 21, 2025 Article Our People Stories Early Careers Content Hub Related Content - Early Careers -
Meet Steph, Our Ecommerce Trading Manager for Click + CollectWe sat down with Steph to chat about her career journey so far. Steph shares her path from Trainee Merchandiser to Ecommerce Trading Manager, touching on why she returned to Primark, how the culture shaped her growth, and how she’s now empowering her team in the digital space. September 22, 2025 Article Our People Stories Digital, Tech & Data Content Hub Related Content - Head office Related Content - Digital, Tech & Data Related Content - Digital -
Team Managers at PrimarkAs a Team Manager, you'll get your own section, tailored training and the scale and structure of Primark to help you make decisions. July 24, 2025 Our People Stories In-store Content Hub Related Content - Instore -
Primark Named One of the Top 100 Inspiring Workplaces GloballyPrimark has officially been named one of the Top 100 Inspiring Workplaces in the world by the Inspiring Workplaces Group! This global recognition follows our win in the US Inspiring Workplaces Awards earlier this summer, where Primark was celebrated for putting our people first. Our strong results in the US helped secure our place on the global list — and we couldn’t be prouder. September 08, 2025 Article Related Content Content Hub Related Content - Head office Related Content - Instore
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