Change Lead- E2E Inbound Supply Chain Visibility Project (FTC for 24 Months)

Because we strive to put people first.   
Culture, our way.  

Supply Chain & Warehousing at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.   

Our supply chain team is the backbone of our operational efficiency. Dive into the intricacies of supply chain management, contributing to the seamless flow of our products from production to delivery around the globe. Collaborate with a team dedicated to optimising our supply chain processes and bring your logistical expertise to our organisation.

What You’ll Do as Change Lead- E2E Inbound Supply Chain Visibility Project (FTC for 24 Months)

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:   

• Lead the end‑to‑end change strategy by developing detailed plans aligned to Primark’s 2030 Supply Chain Transformation, including stakeholder analysis, tailored engagement approaches, adoption metrics, and long‑term sustainability measures.
• Drive multi‑stream stakeholder alignment across suppliers, supply chain, finance, depots, freight managers, buyers, and third parties—acting as the key liaison to surface risks, remove resistance, and ensure clear communication of benefits, timelines, and impacts.
• Own communication and training readiness, partnering with L&D, P&C, and Comms to design and deliver targeted training, user guides, FAQs, and structured messaging to support smooth onboarding and system adoption.
• Support process redesign and integration, working with process owners to optimise workflows, identify gaps, and ensure alignment with new global supply chain execution and visibility platform capabilities.
• Manage resistance and embed change leadership, coaching managers to act as change champions, facilitating workshops and feedback loops, and addressing behavioural or operational barriers across the organisation.
• Ensure governance and cross‑functional alignment, embedding change partners with clearly defined roles, coordinating BAU transition responsibilities, and collaborating closely with transformation, technology, supply chain, and business operations teams to apply the Primark methodology and deliver consistent, high‑quality change execution.

What You’ll Get  

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:    

Let’s talk lifestyle: Healthcare, pension. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.   

What You’ll Bring   

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:  

• Demonstrates proven capability in leading large‑scale, multi‑workstream change initiatives within supply chain or logistics environments, with strong problem‑solving skills and a proactive approach to managing risks, issues, and ambiguity.
• Excels in stakeholder engagement and communication, building strong relationships at all levels, influencing buy‑in, fostering collaboration across global teams and third parties, and driving clarity in complex transformation settings.
• Highly organised and able to manage multiple priorities in fast‑paced environments, displaying resilience, independence, and the ability to plan, coordinate, and deliver to a high standard under pressure.
• Brings strong interpersonal and strategic thinking skills, acting as a positive cultural ambassador with high energy, determination, and the ability to motivate others through change.
• Adds value through knowledge of supply chain systems, ideally with experience in global supply chain execution, real‑time visibility tools, or critical path systems, supported by a minimum of 5+ years in cross‑functional change management.
• Delivers measurable outcomes, including high stakeholder satisfaction, minimal operational disruption, and successful adoption of the new Global Supply Chain Execution and Real‑Time Visibility platform through structured, effective change leadership.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.   

About Primark  

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.  

 All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.  

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.